House Operations Manager

4 weeks ago


London, Greater London, United Kingdom The Landmark London Hotel Full time
Back of House Manager

At The Landmark London Hotel, we're looking for a talented individual to lead our Stewarding team. As a Back of House Manager, you'll be responsible for overseeing daily operations, ensuring your team members are fully trained, and completing weekly rotas that reflect business needs.

Some of the key benefits of this role include:

Salary: 45,900 + service charge

Pension with company contributions

50% discount in all our restaurants and Spa treatments across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered complimentary

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more

We're looking for a passionate Back of House Manager to join our team on a permanent basis, with an immediate start. As a key member of our Stewarding team, you'll be responsible for delivering memorable moments and five-star service to our guests and each other.

As a Back of House Manager, your main duties and expectations for the role will include:

To oversee and take responsibility for the entire Stewarding daily operations, keeping the Executive Chef updated of all changes implemented.

Ensure your team members are fully trained to be able to complete their duties on a daily basis and to conduct/organise any training required with relevant documentation to support.

To complete a weekly rota ensuring it reflects business needs and is in line with 'working time directive'

Complete Health & Safety monthly checks to ensure our H&S folder is fully up to date for stewarding.

Conduct and oversee 4/8/12 week reviews, within deadline for all stewards.

You will be required to work 40 hours per week, on a shift rota.

We're a leading hotel in London, with a 5-star rating and 2 rosettes. We're proud to be a member of the Leading Hotels of the World and Earth Check Bronze Certified 2024.

If you feel your experience, personality and interest are a match for this Back of House Manager role, we encourage you to apply today. What makes you unique makes us exceptional

All applicants must be legally eligible to work in the UK



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