Telephony Claims Handler

17 hours ago


Peterborough, Peterborough, United Kingdom CV-Library Full time

**Job Description**

We are looking for a skilled Claims Handler to join our team in Huntingdon. As a Claims Handler, you will be responsible for managing claims from start to finish, working closely with customers and other stakeholders to ensure that all parties are kept informed and up-to-date throughout the process.

**Key Responsibilities**

  1. Managing claims administration, including documentation and communication with external parties
  2. Providing accurate and timely information to customers regarding the progress of their claim
  3. Dealing with customers over the phone to discuss and resolve their claims
  4. Achieving call targets and striving for continuous improvement

**Requirements**

  • Good computer skills, including Word, Excel, and Outlook
  • Experience in telephone customer service

**Benefits**

This role offers a competitive salary of £25,000 - £30,000 per annum, depending on experience, as well as a comprehensive benefits package, including training and development opportunities.



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