Insurance Claims Professional

5 days ago


Peterborough, Peterborough, United Kingdom CV-Library Full time
Job Overview

We are seeking an experienced Claims Handler to join our team at CV-Library, a leading job search platform based in Huntingdon. As a Claims Handler, you will play a vital role in processing claims documentation and providing excellent customer service to our clients.

Key Responsibilities:
  1. Claim Processing: You will be responsible for progressing claims through to a conclusion and completion.
  2. Customer Service: Provide email and telephone-based advice and support to customers within agreed service levels.
  3. Departmental Call Targets: Work towards departmental call targets and maintain high-quality communication with customers.
Requirements:
  • Confident Communication: Be confident in making outbound calls to customers and prepared to take overflow calls during busy periods.
  • Skillset: Possess strong customer service skills, preferably in insurance or claims, but strong call centre experience will also be considered.
  • Benefits: Enjoy a competitive salary of £24,684 plus potential annual bonus, 33 days holiday (inclusive of bank holidays), succession plan, training and development opportunities, pension scheme, and other great benefits.


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