Automotive Claims Specialist

2 days ago


Peterborough, Peterborough, United Kingdom CV-Library Full time

**Job Title:** Automotive Claims Advisor

About the Role

We are seeking an experienced and skilled individual to join our team as an Automotive Claims Advisor.

This role will involve handling claims, assessing applications, and providing customer service with a high level of professionalism.

The ideal candidate will have strong communication skills, be able to work independently, and have a calm and empathetic nature.

Key Responsibilities
  1. Process claims documentation from initial notification to conclusion.
  2. Provide email and telephone support to customers within agreed service levels.
  3. Meet departmental call targets.
  4. Review claims and investigate queries.
  5. Report and escalate complaints.
  6. Chase outstanding information from customers.
  7. Maintain customer information on company systems.
Requirements
  1. Confident in making outbound calls to customers and contacts.
  2. Empathetic and calm nature.
  3. Strong customer service skills, preferably in insurance or claims.
  4. Excellent verbal and written communication skills.
  5. Able to work to deadlines.
Benefits

**Salary:** £24,684 plus potential annual bonus, 33 days holiday, succession plan, training, development, pension, and other benefits.



  • Peterborough, Peterborough, United Kingdom Clear Automotive Full time

    Job OverviewWe are seeking a highly skilled Automotive Refinish Specialist to join our team at Clear Automotive.The successful candidate will be responsible for ensuring the highest standards of vehicle preparation, with a focus on oven rectifications and paint finishing.This is an exciting opportunity for someone looking to develop their career in the...


  • Peterborough, Peterborough, United Kingdom Sedgwick Claims Management Services Ltd Full time

    We are seeking a considered individual with a curious mind to join our Agriculture & Rural Network (ARN) as a Loss Adjuster.">The role involves investigating and agreeing losses on behalf of specialist rural insurance companies. Key responsibilities include:Managing a caseloadMeeting client expectationsMaintaining relationships with brokers and agentsThe...


  • Peterborough, Peterborough, United Kingdom Clear Automotive Recruitment Solutions Limited Full time

    Job OverviewWe are seeking an experienced Vehicle Polisher/Oven Rectification specialist to join our team at Clear Automotive Recruitment Solutions Limited. As a permanent member of staff, you will be responsible for carrying out all polishing activities within a state-of-the-art vehicle refurbishment centre.The Role:Perform oven rectifications on various...


  • Peterborough, Peterborough, United Kingdom ACTIVATE GROUP LIMITED Full time

    We are seeking skilled professionals to join our team as Claims Resolution Specialists in Peterborough.As a member of our claims handling team, you will be responsible for resolving customer complaints and issues related to insurance claims. You will need to communicate effectively with customers, assess their needs, and provide solutions to resolve their...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Career Opportunity: Automotive Trade SpecialistWe are looking for an enthusiastic and results-driven Automotive Trade Specialist to join our team at CV-Library, based in Peterborough. As an Automotive Trade Specialist, you will be responsible for selling new and used vehicles to customers, providing exceptional customer service and meeting sales targets.To...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    About the Role:We are seeking an experienced Automotive Specialist to join our team at CV-Library in Peterborough, Cambridgeshire.The successful candidate will be responsible for various tasks such as prepping, masking, filling, sanding, panel preparation, and flat polishing.A background in composite preparation is highly advantageous, but previous...


  • Peterborough, Peterborough, United Kingdom Command Recruitment Full time

    About UsCommand Recruitment is a leading recruitment agency dedicated to connecting talented individuals with exciting career opportunities. We're committed to delivering exceptional results and building long-lasting relationships.Job Title: Automotive Product SpecialistWe're currently seeking an experienced Automotive Product Specialist to join our team at...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Job SummaryWe are seeking an experienced Vehicle Warranty Controller to join our client's team in Cambridgeshire. As a Vehicle Warranty Controller, you will play a vital role in ensuring the efficient processing of warranty claims and customer payments.Key Tasks and ResponsibilitiesYour key responsibilities will include preparing and submitting warranty...


  • Peterborough, Peterborough, United Kingdom Halfords Full time

    Job OverviewWe are seeking an experienced Automotive Repair Specialist to join our team at Halfords, the UK's largest Automotive service, maintenance and repair business. As a key member of our team, you will be responsible for carrying out complex diagnostic work, repairs, and replacements on vehicles.


  • Peterborough, Peterborough, United Kingdom Lawes Recruitment (UK) Limited Full time £50,000 - £60,000

    About the Role:Lawes Recruitment (UK) Limited is seeking a highly skilled Residential Claims Specialist to join our team. As a key member of the Property team, you will be responsible for assessing damage to residential properties, establishing defect diagnosis, and progressing ensuing Planning, Building Regulations Party Wall and CDM issues are...

  • Claims Specialist

    1 day ago


    Peterborough, Peterborough, United Kingdom CV-Library Full time

    We are seeking a Claims Handler to join our team at CV-Library. The ideal candidate will have telephone customer service experience and be able to demonstrate empathy and understanding when communicating with customers.This is an office-based role that requires the ability to work independently, managing a caseload of claims from start to finish. You will...


  • Peterborough, Peterborough, United Kingdom CV-Library Full time

    Job Title: Automotive Service ControllerThis exciting opportunity requires an individual with excellent communication and problem-solving skills to manage warranty claims and invoices for our customers.Key Responsibilities:Manage warranty claims from receipt to resolution.Collaborate with internal teams to ensure seamless processes.Deliver exceptional...


  • Peterborough, Peterborough, United Kingdom Auto Skills UK Full time

    Job Title: Vehicle Refinish TechnicianSalary Range: £38,000 - £45,000 per annumAt Auto Skills UK, we are currently looking for an experienced Automotive Coating Specialist to join our team.Company Overview:Auto Skills UK is a leading provider of automotive services, including vehicle painting and repair. We are committed to delivering high-quality results...


  • Peterborough, Peterborough, United Kingdom IPS Group Full time

    About IPS GroupWe are a reputable organization seeking an experienced Property Claims Specialist to join our Residential and Commercial Property, Building Surveying division covering Peterborough and the surrounding areas.The ideal candidate will have a mixed caseload of Residential and Commercial Property Claims, ranging from £20k up to...


  • Peterborough, Peterborough, United Kingdom Activate Group Limited Full time

    We are seeking a highly motivated Insurance Claims Resolution Specialist to join our team at Activate Group Limited. This exciting opportunity will see you work closely with customers, clients, and repairers to resolve insurance claims efficiently and effectively.As an Insurance Claims Resolution Specialist, you will be responsible for making and receiving...


  • Peterborough, Peterborough, United Kingdom Igloo Full time

    Igloo seeks an experienced Automotive Repair Specialist to join its team in Peterborough, Cambridgeshire. This long-term opportunity offers a competitive salary of £15.95 per hour.The ideal candidate will have proven experience as a MET Technician or similar role within the automotive industry. A strong understanding of mechanical, electrical, and trim...


  • Peterborough, Peterborough, United Kingdom Igloo Full time

    We are seeking an Automotive Transport Specialist to work for our client in Peterborough.The ideal candidate will possess a full UK category B driving licence with no more than 6 points for minor offences.Estimated salary: £11,500 per annum based on 20 hours/week at £11.50/hourAs an Automotive Transport Specialist, you will be responsible for handling a...


  • Peterborough, Peterborough, United Kingdom Vindis Group Full time

    Job OverviewAs an Automotive Parts Specialist with the Vindis Group, you will be responsible for delivering exceptional service to our customers by ensuring accurate documentation and records. This role is perfect for individuals seeking career development in a dynamic organization.About the RoleThis is a fantastic opportunity to join a leading automotive...


  • Peterborough, Peterborough, United Kingdom Octane Recruitment Careers Full time

    Job Opportunity: Automotive Parts SpecialistThe estimated salary for this role in Peterborough is up to £28,000 + bonus (OTE 31k+).About the JobWe are seeking a skilled Automotive Parts Specialist to join our client's main dealer site in Peterborough. As a key member of the team, you will be responsible for managing the parts department and delivering...


  • Peterborough, Peterborough, United Kingdom Stoneacre Motor Group. Full time

    About the RoleWe are recruiting for an Automotive Technician Specialist to join our team at Stoneacre Motor Group, one of the UK's fastest-growing motor groups.As an Automotive Technician Specialist, you will be responsible for servicing, repairing, and maintaining vehicles to a high standard in our state-of-the-art workshop.You will work with a variety of...