Customer Claims Advocate

5 days ago


Peterborough, Peterborough, United Kingdom CV-Library Full time

CV-Library is offering a competitive salary of £25,000 - £30,000 per annum for this Claims Handler position, located in Huntingdon. As a successful candidate, you will have the opportunity to work in a dynamic environment, utilizing your excellent communication skills to manage a caseload of claims.


This is a full-time role, requiring strong organizational and time management skills to meet deadlines and achieve call targets. You will receive comprehensive training to ensure you have the necessary skills and knowledge to handle claims effectively.

  • Job Description: To manage a caseload of claims from start to finish, providing accurate and prompt advice to customers based on training received.
  • Responsibilities: Handle claims from all parties involved in the process, perform general administration tasks, and diarize external requests to facilitate task completion.
  • Requirements: Strong computer skills, prior experience in telephone customer service, and the ability to work independently in an office-based environment.

The ideal candidate will have prior experience in telephone customer service and be able to demonstrate empathy and understanding when communicating with customers. If you are looking for a challenging and rewarding role, please apply for this Claims Handler position.


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