Technical Claims Handler
3 months ago
Job title: Technical Claims Handler
Department: Sopp+Sopp
Location: Peterborough
Hours: 37.5 hours per week
Salary: £24,000, plus bonus
We're looking for a Technical Claims Handler to be part of our success story.
**Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.
**Great career development opportunities – grow with us.
Key responsibilities
- Making and receiving outbound calls to and from customers, clients, 3rd parties and repairers
- Using Activate Groups bespoke software and databases to record, update and maintain information relating to each claim.
- Take ownership and responsibility for a Customer account and case load including queries end to end from first contact to resolution, only escalating where necessary.
- Manage own workload, prioritising each day and ensuring all tasks are complete.
- Act as a subject matter expert for allocated customer and advising other team members where necessary.
- Provide accurate updates to customers as required, ensuring any issues are resolved to avoid escalations.
- Ensure that all SLA's are met and exceeded.
Benefits
- 33 days holiday (including bank holidays)
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody
What you can expect from us
At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices or working from home, we'll make sure you have all the support you need to succeed.
From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.
A bit about us
Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.
We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:
Purpose: Make someone's bad day better
Values:
- Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
- Strive for better – Be bold. Challenge the norm – make small improvements often.
- Win together – Be a team-player. Win together, learn together, respect each other.
-
Technical Claims Handler
4 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full time{"title": "Technical Claims Handler", "description": "\u003Cp\u003EAt Activate Group Limited, we're looking for a skilled Technical Claims Handler to join our team.\u003C/p\u003E\u003Cp\u003EAs a Technical Claims Handler, you'll be responsible for handling customer inquiries, resolving claims, and providing exceptional customer...
-
Technical Claims Handler
4 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full time{"title": "Technical Claims Handler", "description": "\u003Cp\u003EAt Activate Group Limited, we're looking for a skilled Technical Claims Handler to join our team.\u003C/p\u003E\u003Cp\u003EAs a Technical Claims Handler, you'll be responsible for handling customer inquiries, resolving claims, and providing exceptional customer...
-
Technical Claims Handler
4 months ago
Peterborough, United Kingdom Activate Group Limited Full time**Job title: Technical Claims Handler** **Department: BT Team - Sopp & Sopp** **Location: Halifax or Peterborough (Hybrid working available)** **Hours: 37.5hrs/week** **We're looking for a Technical Claims Handler to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.** **Great career...
-
Technical Claims Handler
5 months ago
Peterborough, United Kingdom Activate Group Limited Full time**Job title**:Technical Claims Handler **Department**:Commercial Team, Sopp+Sopp **Location**:Peterborough **Hours**:37.5 hours per week. Hybrid 2 days per week in the office. **Salary**:£24,000, plus bonus. **We're looking for a Technical Claims Handler to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's...
-
Technical Claims Handler
5 months ago
Peterborough, United Kingdom Activate Group Limited Full time**Job title**:Technical Claims Handler **Department**:Sopp+Sopp **Location**:Peterborough **Hours**:37.5 hours per week **Salary**:£24,000 rising to £25,200 post probation. **You must be available for one of the following dates to attend an assessment centre day at our office** Tuesday 4th June, 9am - 12pm Thursday 6th June, 1pm - 4pm **We're...
-
Property Claims Handler
5 months ago
Peterborough, United Kingdom RSA Full time**Introduction** At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger, with a...
-
Claims Handler
5 months ago
Peterborough, United Kingdom Activate Group Limited Full time**Job title**:Claims Handler **Department**:Sopp+Sopp **Location**:Peterborough **Hours**:37.5 hours per week **Salary**:Competitive **We're looking for a Claims Handler to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.** **Great career development opportunities - grow with...
-
Specialist Home Claims Handler
4 months ago
Peterborough, United Kingdom RSA Full time**Introduction** At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in bad times. This is the foundation on which we operate. We are a proud member of the Intact family, we feel part of something bigger, with a...
-
Claims Handler
4 months ago
Peterborough, United Kingdom Activate Group Limited Full time**Job title: Claims Handler** **Department: Holman Customer Team** **Location: Peterborough** **Hours: 37.5 hrs/week** **Salary: circa 24k, dependent on experience** **We're looking for a Claims Hanlder to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's fastest-growing private companies.** **Great career development...
-
Specialist Home Claims Handler
5 months ago
Peterborough, United Kingdom RSA Full time**Your role** As our Specialist Claims Handler, you will manage a portfolio of household claims from initial notification to conclusion, following agreed-upon claims processes and fulfilling claims through our network of suppliers or cash settlement. Your role requires you to primarily deal with home claims resulting from the escape of water, floods, and...
-
Claims Handler
4 months ago
Peterborough, United Kingdom CarWorld Car Supermarket Full time**The role requires a mechanical knowledge of cars and experience in managing claims.** We are looking for a highly organised individual with exceptional attention to detail to provide a consistently high standard of support to the Service team. The successful applicant will possess excellent communication skills at all levels and an understanding of how to...
-
Customer Claims Handler
3 weeks ago
Peterborough, United Kingdom Activate Group Limited Full timeJob title: Customer Claims Handler Department: Sopp+Sopp Location: Peterborough Hours: 37.5 hours per week, hybrid working once probationary period is complete Salary: From £24,000, plus bonus, salary increase upon completion of probationary period. Due to company growth and expansion we're...
-
Claims Admin
5 months ago
Peterborough, United Kingdom General and Medical Healthcare Full time**Job Description - Call Handler - Claims Admin** **£23,000 Full Time Salary** Regular Monday to Friday daytime hours available with General & Medical, a well-established family-run excellent communication skills and experience with customer calls. Essential skills include Microsoft Office and you will need to demonstrate excellent organisation ability to...
-
Claims Co-ordinator
3 weeks ago
Peterborough, United Kingdom CV-Library Full timeJob Title: Claims Co-ordinator Location: Peterborough Salary: £25,000 - £26,000 per annum Job type: Full Time, Permanent About Us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved contractors Westone carries out property reinstatement and rebuild...
-
Customer Claims Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full time{"title": "Customer Claims Handler", "description": "Job SummaryWe are seeking a skilled Customer Claims Handler to join our team at Activate Group Limited. As a Customer Claims Handler, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.Key ResponsibilitiesManage customer relationships and...
-
Customer Claims Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full time{"title": "Customer Claims Handler", "description": "Job SummaryWe are seeking a skilled Customer Claims Handler to join our team at Activate Group Limited. As a Customer Claims Handler, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.Key ResponsibilitiesManage customer relationships and...
-
Claims and Complaints Manager
2 weeks ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Manager RoleThis is a 100% home-based role where you will be responsible for managing a team of Liability Claims Handlers. Your duties will include training, development, and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance.You will also handle your own caseload of...
-
Claims and Complaints Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityJob Type: PermanentSector: General InsuranceSpecialism: Claims, CommercialLocation: Remote-basedSalary range: Attractive salary plus benefitsJob Overview:Aston Charles is seeking an experienced Liability Claims Team Leader to join our client's dynamic team. As a key member of the team, you will be responsible for...
-
Claims and Complaints Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityJob Type: PermanentSector: General InsuranceSpecialism: Claims, CommercialLocation: Remote-basedSalary range: Attractive salary plus benefitsJob Overview:Aston Charles is seeking an experienced Liability Claims Team Leader to join our client's dynamic team. As a key member of the team, you will be responsible for...
-
Claims and Complaints Manager
1 month ago
Peterborough, Peterborough, United Kingdom Aston Charles Full time{"h1":{"text":"Liability Claims Team Leader - Aston Charles"}}, Job Overview Aston Charles is seeking a highly skilled Liability Claims Team Leader to join our team. As a key member of our claims team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers'...