Service Operations Coordinator
5 days ago
A well-established family-owned enterprise with ambitious growth aspirations is looking to recruit a highly organized Service Operations Coordinator.
This company is committed to environmental sustainability, assisting clients in minimizing water and air pollution while ensuring compliance and safety.
The main responsibility of this position is to oversee the execution of care plans and service agreements in a cost-effective manner, ensuring safety and complete customer satisfaction.
Key Responsibilities
- Developing an efficient schedule for service appointments to reduce engineer travel and assigning engineers accordingly.
- Coordinating the rental of access equipment as needed.
- Collaborating with the Sales Team regarding potential opportunities, customer insights, and cost optimization.
- Ensuring timely fulfillment of care plans within budget, scope, and achieving full customer satisfaction with zero incidents.
- Communicating with laboratories to dispatch environmental legionella reports.
Compensation and Benefits
- Salary range: £30,000-£40,000
- Uncapped bonus structure
- Working hours: 7:00 AM - 4:30 PM, Monday to Friday
- Complimentary lunch provided
- Attractive company perks
- Extensive training and development opportunities available
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