Service Operations Coordinator

7 days ago


Cannock, Staffordshire, United Kingdom Universal Business Team Full time

Job Summary:

We are seeking a highly organized and detail-oriented Service Administrator to join our team at Universal Business Team. As a key member of our operations team, you will play a critical role in ensuring the efficient management of our service contracts and care plans.

Key Responsibilities:

  • Service Contract Management: Plan and coordinate the fulfillment of service contracts and care plans to minimize costs and maximize customer satisfaction.
  • Engineer Scheduling: Schedule service visits and assign engineers to ensure efficient use of resources.
  • Access Equipment Management: Arrange for the hire of access equipment as needed.
  • Customer Liaison: Liaise with customers to ensure their needs are met and provide excellent customer service.
  • Reporting and Compliance: Liaise with laboratories to send environmental reports and ensure compliance with regulatory requirements.

Requirements:

  • High school diploma or equivalent required; degree in business administration or related field preferred.
  • Minimum 2 years of experience in a similar role.
  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

  • Competitive salary range: $30,000 - $40,000 per year.
  • Uncapped bonus potential.
  • Standard working hours: 7:00 am - 4:30 pm, Monday to Friday.
  • Free lunch provided.
  • Opportunities for professional growth and development.


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