Senior Multinational Client Coordinator

4 weeks ago

London, Greater London, United Kingdom AIG Full time

At AIG, we are reimagining the way we help customers manage risk. As a Multinational Producing Office Coordinator, you will play a key role in this transformation. This is an opportunity to grow your skills and experience as a valued member of the team.

Make a meaningful impact in Multinational

AIG Multinational is an exciting business area within AIG that designs, implements, and services bespoke multinational insurance solutions for our global customers. Our professionals have the diverse skills and expertise necessary to deliver customized, compliant, and seamless solutions that support our clients' risk management objectives. You will work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers' global insurance needs.

Your key responsibilities

This is a client and external broker-facing role, providing day-to-day servicing and multinational technical support on an assigned portfolio in support of the Multinational Client Executive and Product Underwriter. This role supports all major Multinational lines of business.

  • Proactively manage post-bind activities, including monitoring of program implementation, tracking performance, and communicating with brokers and clients.
  • Provide multinational subject matter expertise and be an escalation point to support colleagues in respect of multinational program design, territorial information, and multinational-related problem-solving as required.
  • Promote and drive the adoption of the AIG Multinational End-to-End process, so that all parties understand and commit to roles, responsibilities, and expected timelines, to provide an elevated service performance and deliver contract certainty.
  • Assistance with the drafting and collection of facultative reinsurance documentation where required, ensuring adherence to AIG protocols and guidelines.
  • Provide guidance and support to internal stakeholders on the operational process and information requirements for reinsurance placements on multinational programs.

What you'll need to succeed

  • Commercial insurance experience, preferably client servicing (broker or company background).
  • Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience of the multinational environment and processes.
  • Experience working with multinational corporations.
  • Ability to identify operational improvements and gain technical knowledge/experience to carry out those improvements.
  • Collaborative with the ability to build strong relationships with key internal and external stakeholders.
  • Ability to work on own initiative/organized alongside good time management skills – ability to handle multiple priorities, organize work, and meet deadlines.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

UW - UnderwritingEstimated Travel Percentage (%): No TravelRelocation Provided: NoAmerican International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch)

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