Service Desk Coordinator
19 hours ago
Service Desk Coordinator
Job Summary
Sheridan Ward Recruitment Services is seeking a highly skilled Service Desk Coordinator to join their team in Watford. As a Service Desk Coordinator, you will be responsible for scheduling engineers, managing projects, and providing exceptional customer service.
Key Responsibilities
- Scheduling engineers on a CRM system
- Logging and closing off any requests
- Invoicing all chargeable calls
- Attending meetings
- Making sure customer queries are dealt with
- Creating quotations in a timely manner
Requirements
- Previous experience in scheduling engineers and managing projects
- Excellent communication skills
- Ability to work in a fast-paced environment
What We Offer
- Onsite parking
- Annual leave which increases with service
- Team events
- Upbeat and vibrant working environment
About Us
Sheridan Ward Recruitment Services is a leading recruitment agency in the Watford area, specializing in IT and customer service roles.
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