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Service Desk Manager

2 months ago

Watford, Hertfordshire, United Kingdom Lynx Recruitment Ltd Full time

Lynx Recruitment Ltd is working with a highly successful car rental service based in the UK who are seeking a Service Desk Manager to bridge the gap between their Infrastructure and IT Support functions.

This Service Desk Manager role is a leadership position that requires technical expertise, people development, and management tasks, including risk management, supplier management, and resource allocation.

The Service Desk Manager will be responsible for leading a team of 2-4 engineers, with the potential for growth as the organization expands.

Key Skills and Experience:

  • Minimum of 2 years of managerial experience in a Service Desk Manager position
  • Strong Troubleshooting experience
  • Strong 2nd / 3rd Line exposure
  • Technical experience in VMWare, AWS, Office365, Exchange, Active Directory
  • Telephony experience
  • Networking experience
  • Excellent communication skills

This is an exciting opportunity for a Service Desk Manager to join a dynamic team and contribute to the growth and success of the organization.