Service Desk Coordinator

3 weeks ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Full time

Service Desk Coordinator

About the Role

We are seeking a highly organized and communicative Service Desk Coordinator to join our team at Sheridan Ward Recruitment Services. As a Service Desk Coordinator, you will be responsible for scheduling engineers, managing projects, and providing exceptional customer service.

Key Responsibilities

  • Scheduling Engineers
  • Logging and Closing Off Requests
  • Invoicing Chargeable Calls
  • Attending Meetings
  • Managing Customer Queries
  • Creating Quotations

Benefits

  • Onsite Parking
  • Annual Leave with Service Increase
  • Team Events
  • Vibrant Working Environment

Requirements

To be successful in this role, you will need to have previous experience in scheduling engineers and managing projects. You must also possess excellent communication skills and be able to work in a fast-paced environment.



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