Dispute Resolution Specialist

1 day ago


Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full time
Temporary Dispute Resolution Specialist Role

Pertemps Bristol Commercial requires a skilled Complaints Officer for a three-month assignment in the education sector.

In this critical role, you will be responsible for managing and resolving customer complaints effectively, maintaining professional relationships, and upholding company standards.

Key Tasks:
  • Address client complaints promptly and fairly, following established protocols
  • Forward complaints to relevant teams or departments when necessary
  • Keep accurate records of all interactions, including correspondence and meetings
  • Engage with customers, students, and colleagues through various communication channels
  • Analyse patterns in customer complaints to inform improvements
  • Juggle multiple complaints and tasks efficiently, prioritising deadlines and needs
Essential Qualifications:
  • Demonstrated experience in handling disputes and complaints
  • Background in conflict resolution and mediation
  • Relevant work experience in a similar field, such as education
  • Excellent organisational skills and attention to detail
  • Able to handle sensitive issues with tact and professionalism

The expected salary for this position ranges from £30,000 to £35,000 per annum, considering a standard 37-hour workweek.



  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Limited Full time

    We are seeking an ambitious individual to join our dynamic team at Battens Solicitors Limited as a Dispute Resolution Attorney. This is a fantastic opportunity to work with a leading law firm and develop your skills in dispute resolution.The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience. As a trainee solicitor, you...


  • Bath, Bath and North East Somerset, United Kingdom Gi Group Full time

    Job Title: Dispute Resolution OfficerGi Group is seeking a highly skilled Dispute Resolution Officer to join our team in Bath. This role involves managing disputes and complaints, ensuring timely and professional responses.Main Responsibilities:Investigate and review all disputes and complaints thoroughly, considering relevant proceduresDraft comprehensive...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Full time

    Job Summary: We are seeking a highly skilled Complaints Officer to join our team at Pertemps. This is a temporary position, lasting approximately three months, during which time you will be responsible for managing complaints and providing excellent customer service.You will be working closely with colleagues to resolve issues efficiently and effectively,...


  • Bath, Bath and North East Somerset, United Kingdom Motus Legal Recruitment Full time

    Job Title: Commercial Property Dispute Resolution PartnerWe are seeking an experienced Commercial Property Dispute Resolution Partner to join our client's property litigation team in Somerset. As a key member of the team, you will be responsible for handling complex property disputes, providing expert advice to clients, and collaborating with colleagues to...


  • Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full time

    Company Overview: IDEX Consulting is a leading contentious law firm with a strong reputation for excellence in private wealth disputes.">Salary: £80,000 - £120,000 per annum (dependent on experience)


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Full time

    **Job Title:** Complaints OfficerWe are assisting our client in the education sector to find a highly skilled Temporary Complaints Officer for a three-month assignment.The primary purpose of this role is to oversee the effective management of complaints, ensuring that concerns are addressed professionally, empathetically, and within a timely manner.This...


  • Bath, Bath and North East Somerset, United Kingdom Battens Solicitors Limited Full time

    We are seeking an experienced Contract Dispute Specialist to join our team at Battens Solicitors Limited. As a member of our dynamic team, you will have the opportunity to work on complex contract disputes and develop your skills in negotiation and drafting.The estimated salary for this role is £65,000 - £85,000 per annum, depending on experience. Our...


  • Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full time

    **Welcome to IDEX Consulting**We are a dynamic consultancy firm specializing in contentious trusts and estates. Our team of experts provides top-tier services to clients across the UK.**Job Overview**This is an exceptional opportunity for a skilled Private Wealth Solicitor to join our team in Bath. The ideal candidate will have experience in disputes work...


  • Bath, Bath and North East Somerset, United Kingdom LJW Recruitment Solutions Full time

    Professional Development OpportunityLJW Recruitment Solutions is committed to supporting the growth and success of our candidates. We offer a unique opportunity for ambitious junior solicitors to develop their careers in the esteemed Contested Wills, Trusts, and Inheritance Disputes team.Key TasksManage your own caseload, receiving guidance and support from...


  • Bath, Bath and North East Somerset, United Kingdom Gi Group Full time

    Job Title: Complaints Resolution SpecialistWe are seeking a skilled Complaints Resolution Specialist to join our team in Bath. This role involves overseeing the management of complaints, ensuring timely and professional responses.Main Duties:Investigate and review all complaints thoroughly, considering the complaints procedureDraft comprehensive and...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Careers Full time

    We are seeking a skilled Complaints Officer to join our team at Pertemps Bristol Commercial Careers. This is a temporary role lasting three months, with a commitment until 28th February 2025.Key Responsibilities:Respond to complaints in a professional and timely mannerDirect complaints to the appropriate department or individualMaintain accurate records of...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Full time

    About the Role:We are seeking an experienced Complaints Resolution Specialist to join our team on a temporary basis. In this role, you will be responsible for responding to complaints, directing them to the appropriate department, and maintaining accurate records.The successful candidate will have a background in conflict resolution and experience working...


  • Bath, Bath and North East Somerset, United Kingdom LA International Computer Consultants Ltd Full time

    LA International Computer Consultants Ltd is seeking a highly skilled Complaints Resolution Specialist to oversee the effective management of complaints related to resident students. The successful candidate will be responsible for ensuring all concerns are handled with professionalism, sensitivity, and timeliness.This role involves reviewing, investigating,...


  • Bath, Bath and North East Somerset, United Kingdom Pertemps Bristol Commercial Careers Full time

    Pertemps Bristol Commercial Careers is seeking a highly skilled Complaints Officer to join our team. This is a temporary role, lasting three months, with a commitment until 28th February 2025.About the Role:This Complaints Officer will be responsible for overseeing the effective management of complaints, ensuring that concerns are addressed professionally...


  • Bath, Bath and North East Somerset, United Kingdom IDEX Consulting Full time

    Job Description: We are seeking an ambitious Private Wealth Solicitor to join our top-tier contentious team in Bath. As a Dispute Resolution Specialist, you will be responsible for handling a range of complex disputes, including claims against the validity of wills, construction and rectification claims, and trustee disputes.">Bringing and defending A 1975...


  • Bath, Bath and North East Somerset, United Kingdom CV Library Full time

    Join Our ESG TeamCome and be part of our dynamic ESG team, working on exciting projects globally. We are looking for an experienced ESG consultant to contribute to our strategy and implementation phases. About UsWe are a leading consultancy in the ESG sector, with a strong track record of delivering cutting-edge projects. Our team is passionate about making...


  • Bath, Bath and North East Somerset, United Kingdom JMC Legal Recruitment Full time

    The Role Offers:A challenging and rewarding opportunity for a skilled Contentious Trusts & Probate Solicitor with 1-5 years PQE or CILEX to join a reputable and established firm in Bath. The ideal candidate will possess experience in managing a mixed caseload of contentious trust and estate cases, including contentious wills, trusts, and estates. The...

  • Complaints Manager

    4 weeks ago


    Bath, Bath and North East Somerset, United Kingdom Pertemps Full time

    About the Role: As a Complaints Officer at Pertemps, you will play a critical role in ensuring that all complaints are handled efficiently and effectively. Your primary responsibility will be to oversee the effective management of complaints, ensuring that concerns are addressed professionally and in a timely manner.You will work closely with colleagues to...


  • Bath, Bath and North East Somerset, United Kingdom Chadwick Nott Full time

    Chadwick Nott is seeking an experienced Commercial Litigation Solicitor to join their dispute resolution team in Bath.This role will involve working on a variety of commercial litigation cases, including property, probate, and professional negligence. As a key member of the team, you will have the opportunity to work on complex cases, develop your skills and...

  • Quantity Surveyor

    3 days ago


    Bath, Bath and North East Somerset, United Kingdom CV Library Full time

    About the RoleWe are looking for a talented Quantity Surveyor to work closely with our commercial manager and project director, overseeing the financial and commercial aspects of a £9 million project. As a seasoned professional with experience in main contracting environments, you will be responsible for managing project budgets, cost forecasts, and reports...