Customer Support Liaison

3 weeks ago


Peterborough, Peterborough, United Kingdom Anne Corder Recruitment Full time
Customer Support Coordinator

Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're seeking a skilled Customer Support Coordinator to join our team at Anne Corder Recruitment.

Key Responsibilities:
  • Anticipate and resolve potential issues to provide seamless service.
  • Work closely with Manufacturing, Planning, Logistics, and Commercial teams to meet customer needs at the best possible cost.
  • Handle complaints with professionalism, implementing solutions and preventative measures.
  • Maintain accurate customer records and assist with account creation, pricing, and order placement.
  • Support continuous improvement initiatives within the Customer Support team.

Requirements:

  • Experience in customer support or administration in a fast-paced environment.
  • Plus, enjoy flexible hours and occasional national travel to meet with customers and visit operational facilities.

Working Hours: Monday to Friday, between 8:00 AM and 5:30 PM, with occasional weekend shifts.



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