Customer Support Liaison
3 weeks ago
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're seeking a skilled Customer Support Coordinator to join our team at Anne Corder Recruitment.
Key Responsibilities:- Anticipate and resolve potential issues to provide seamless service.
- Work closely with Manufacturing, Planning, Logistics, and Commercial teams to meet customer needs at the best possible cost.
- Handle complaints with professionalism, implementing solutions and preventative measures.
- Maintain accurate customer records and assist with account creation, pricing, and order placement.
- Support continuous improvement initiatives within the Customer Support team.
Requirements:
- Experience in customer support or administration in a fast-paced environment.
- Plus, enjoy flexible hours and occasional national travel to meet with customers and visit operational facilities.
Working Hours: Monday to Friday, between 8:00 AM and 5:30 PM, with occasional weekend shifts.
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