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Clinical Customer Liaison Specialist

1 month ago

Peterborough, Peterborough, United Kingdom Brook Street Full time
Clinical Customer Liaison Specialist Opportunity

We are seeking an experienced Health Services Advisor to join our growing assessment and liaison team. As a Clinical Customer Liaison Specialist, you will play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports.

Key Responsibilities:

  • Analyze and assess health reports to ensure appropriate next steps
  • Support customers through the hospital liaison process
  • Assist company-wide understanding of medical practices and terminology
  • Influence improvements in internal procedures
  • Support the Medical Advisory Panel in service development
  • Conduct root cause analysis for identified issues
  • Produce reports for internal use and senior management
  • Stay current with industry developments and their potential impacts

About the Role:

This is an exciting opportunity to work with a professional, driven, and grounded team that values a fun working environment. If our culture sounds like a good fit for you, we'd love to hear from you.

Benefits Package:

  • Competitive salary (£27,000 - £33,000)
  • Pension scheme
  • Attendance bonus
  • Generous annual leave, including additional family days
  • Free worldwide multi-trip travel insurance (discounted for family members)
  • Cash benefits linked to personal accident, life cover, and critical illness
  • Monthly employee rewards scheme
  • Commitment to employee learning and development
  • Access to wellbeing services and discount schemes
  • Free tea, coffee, and fresh fruit