Medical Services Liaison Specialist
4 weeks ago
Clinical Customer Advisor Opportunity
We are seeking an experienced Health Services Advisor to join our growing assessment and liaison team at Brook Street.
About the Role
As a Clinical Customer Advisor, you will play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports.
Key Responsibilities
- Analyze and assess health reports to ensure appropriate next steps
- Support customers through the hospital liaison process
- Assist in the company-wide understanding of medical practices and terminology
- Influence improvements in internal procedures
- Support the Medical Advisory Panel in service development
- Conduct root cause analysis for identified issues
- Produce reports for internal use and senior management
- Stay current with industry developments and their potential impacts
Ideal Candidate
We are looking for someone with:
- Experience in medical practice and working with medical reports
- Excellent verbal and written communication skills, especially with sensitive information
- Strong organizational and analytical skills
- Ability to handle multiple complex issues concurrently
- Familiarity with data analysis techniques
Benefits Package
- Competitive salary (£27,000 - £33,000)
- Pension scheme
- Attendance bonus
- Generous annual leave, including additional family days
- Free worldwide multi-trip travel insurance (discounted for family members)
- Cash benefits linked to personal accident, life cover, and critical illness
- Monthly employee rewards scheme
- Commitment to employee learning and development
- Access to wellbeing services and discount schemes
- Free tea, coffee, and fresh fruit
- Friendly working environment
About Us
We are a professional, driven, and grounded team that values a fun working environment. If our culture sounds like a good fit for you, we'd love to hear from you.
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