Patient Transport Liaison Officer

1 day ago


Peterborough, Peterborough, United Kingdom EMED Group Full time
Job Title: Patient Transport Liaison Officer

We are seeking a highly skilled and experienced Patient Transport Liaison Officer to join our team at EMED Group. As a key member of our operations team, you will play a vital role in ensuring the smooth transportation of patients across our network.

Key Responsibilities:
  • Develop and maintain strong relationships with hospital wards, outpatient units, and bed managers to ensure seamless patient flow.
  • Provide on-site support to our Patient Flow Manager, working together to identify and mitigate potential bottlenecks in patient transportation.
  • Collaborate with our operations team to forecast and plan for patient transportation needs, ensuring optimal resource allocation.
  • Act as a liaison between our team and hospital staff, resolving any issues or concerns that may arise during patient transportation.
  • Contribute to the development and implementation of policies and procedures to improve patient transportation services.
Requirements:
  • Proven experience in a healthcare or patient transportation setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with hospital staff and other stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer service and patient care.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions in a fast-paced environment.
  • Knowledge of patient transportation policies and procedures, with a strong understanding of the importance of patient confidentiality and data protection.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • The opportunity to work with a leading healthcare provider, making a real difference in the lives of patients and their families.


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