Patient Transport Liaison Officer

5 days ago


Peterborough, Peterborough, United Kingdom EMED Group Full time
Job Title: Patient Transport Liaison Officer

We are seeking a highly skilled and experienced Patient Transport Liaison Officer to join our team at EMED Group. As a key member of our operations team, you will play a vital role in ensuring the smooth transportation of patients across our network.

Key Responsibilities:
  • Develop and maintain strong relationships with hospital wards, outpatient units, and bed managers to ensure seamless patient flow.
  • Provide on-site support to our Patient Flow Manager, assisting with daily operations and identifying areas for improvement.
  • Collaborate with our planning and control team to forecast patient demand and ensure operational responsiveness.
  • Act as a liaison between our operations team and hospital staff, resolving issues and escalating concerns as needed.
  • Develop and implement effective communication strategies to ensure timely and accurate information exchange between stakeholders.
Requirements:
  • Proven experience in a healthcare or hospital setting, with a strong understanding of patient transport services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with hospital staff and other stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer service and patient care.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
  • A competitive salary and benefits package, including life assurance, 24/7 online/telephone GP consultation, and access to prescriptions.
  • A comprehensive training program, including on-the-job training and regular coaching and feedback.
  • A dynamic and supportive work environment, with opportunities for career growth and professional development.
  • A recognition and reward scheme, acknowledging outstanding performance and contributions to the team.

EMED Group is an equal opportunities employer, committed to providing a safe and inclusive work environment for all employees. We welcome applications from diverse candidates and encourage those with a passion for patient care and transportation to apply for this exciting opportunity.



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