Service Delivery Manager
4 days ago
We are seeking a seasoned Service Delivery Manager to join our dynamic team at Rentokil Initial in Croydon. As a key member of our service delivery team, you will play a vital role in leading a team of up to 10 Service Drivers across a geographical area within the branch.
The ideal candidate will have demonstrated leadership skills in any work environment and possess excellent forward planning skills and the ability to remain calm under pressure. You will be responsible for:
- Daily Management: Overseeing the daily operations of your team, ensuring all team members deliver a first-class service to customers at maximum efficiency and minimum cost.
- Collaboration: Working closely with other Team Leaders to plan and coordinate Service Drivers, guaranteeing each customer receives the right service as promised.
- Customer Liaison: Building strong relationships with customers to resolve issues and complaints in a timely and professional manner.
- Performance Monitoring: Tracking team performance through quality checks and accompanied customer service visits to develop each driver and drive improvement in performance levels and customer satisfaction.
- Team Development: Supporting the growth and development of team members, enabling them to reach their full potential and contribute to the success of the team.
In return, we offer a competitive salary of £28,582, plus additional incentives including a monthly bonus scheme, sales leads commission, and RI Rewards (including cashback and discounts on multiple retailers). We also provide opportunities for career advancement and professional development within a FTSE 100 company that values and invests in its employees.
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IT Service Delivery Manager
1 month ago
Croydon, Greater London, United Kingdom ENGINEERINGUK Full timeJob SummaryWe are seeking an experienced IT Service Delivery Manager to join our team at ENGINEERINGUK. The successful candidate will be responsible for ensuring the highest level of service delivery to our customers, managing internal and external supplier performance, and identifying opportunities for continuous improvement.Main ResponsibilitiesDevelop and...
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Service Delivery Manager
2 weeks ago
Croydon, Greater London, United Kingdom Rentokil Pest Control South Africa Full timeJob Title:Service Delivery ManagerJob Summary:As a Service Delivery Manager, you will be responsible for leading a team of service drivers to deliver high-quality service to our customers. You will work closely with the service and branch managers to improve the quality, efficiency, and customer satisfaction of the service centre.Key Responsibilities:Manage...
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Service Delivery Manager
1 month ago
Croydon, Greater London, United Kingdom Rentokil Initial plc Full timeAs a Service Team Leader for Rentokil Initial, you will play a crucial role in delivering exceptional customer service across the Croydon area. Your primary responsibility will be to manage a team of up to 10 Service Drivers, ensuring they provide high-quality service to customers. You will work closely with other Team Leaders to plan and coordinate service...
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Service Delivery Manager
2 days ago
Croydon, Greater London, United Kingdom Get Staffed Online Recruitment Full timeJob SummaryWe are seeking a seasoned Service Delivery Manager to lead our Residential Family Assessment Centre in Croydon. As a key member of our team, you will be responsible for the day-to-day management, leadership, and strategic direction of the centre.Your primary focus will be on ensuring that high-quality assessment services are delivered to families,...
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Service Delivery Coordinator
3 days ago
Croydon, Greater London, United Kingdom Mears Group Full timeJob Title: Service Delivery CoordinatorAbout the Role:We are seeking an experienced Service Delivery Coordinator to join our team in Croydon. As a key member of our operations team, you will be responsible for scheduling and coordinating the delivery of services across various locations.Schedule work orders through in-house appointment systemsPrevious...
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Service Delivery Expert
1 month ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000As a Service Delivery Expert at beBee Professionals, you will be responsible for delivering exceptional customer service in Croydon, UK. You will handle customer inquiries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service information.Resolve...
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Group Management Accountant
4 weeks ago
Croydon, Greater London, United Kingdom Randstad Delivery Full timeJob Title: Group Management Accountant - Leading EmployerJob Description:We are seeking a highly skilled Group Management Accountant to join our award-winning Property Services client in Croydon/Hybrid working. As a key member of the finance team, you will play a crucial role in managing the group's finances, including cash-flow, forecasting, reporting, and...
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Expert Management Accountant for Group Finance
2 weeks ago
Croydon, Greater London, United Kingdom Randstad Delivery Full timeCompany OverviewWe are a leading Property Services client, recognized for our award-winning approach. Our company is built on excellence, innovation, and customer satisfaction.Salary:The salary for this role includes a basic package of up to £55k NEG, plus a bonus scheme. This represents a competitive total remuneration for a skilled professional like...
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Service Delivery Expert
4 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Service Delivery Expert to provide exceptional customer service and support at beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to ensure...
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Service Delivery Manager
4 weeks ago
Croydon, Greater London, United Kingdom Get Staffed Online Recruitment Careers Full timeAbout Our ClientOur client is a leading provider of social work services to families across the UK. With a strong reputation for delivering high-quality assessment services, they aim to provide the best opportunities for children to remain with their parents if it is in the child's best interests.They offer a range of bespoke parenting assessments within a...
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Delivery Operations Associate
1 day ago
Croydon, Greater London, United Kingdom United Parcel Service of America, Inc Full timeAbout the JobWe are seeking a Delivery Operations Associate to join our team at our Croydon site. As a key member of our delivery operations, you will play a vital role in ensuring the timely and efficient delivery of packages to our customers.Job SummaryThis is a fast-paced and dynamic role that requires excellent communication and problem-solving skills....
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Customer Service Delivery Associate
1 week ago
Croydon, Greater London, United Kingdom GXO Logistics, Inc. Full timeJob Summary:We are seeking a highly skilled Customer Service Delivery Associate to join our team at GXO Logistics, Inc. This role involves working as part of a two-person team delivering products to customer premises on a multidrop basis.Responsibilities:Deliver products to customer premises in excellent conditionAssist the delivery driver in parking and...
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Delivery Expert with Excellent Customer Service
4 weeks ago
Croydon, Greater London, United Kingdom Royal Mail Full timeDelivery Role at Royal MailWe are seeking an individual to join our team as a Delivery Expert with Excellent Customer Service. The successful candidate will be responsible for delivering mail and packages to customers across Croydon and surrounding areas.About YouWe are looking for someone who is upbeat, independent, and self-motivated. You should be...
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Project Delivery Manager
4 weeks ago
Croydon, Greater London, United Kingdom Connect It Utility Services Limited Full timeWe are seeking an experienced Project Delivery Manager to join our EV Charging team at Connect It Utility Services Limited. As a key member of our team, you will be responsible for the operational and commercial end-to-end delivery of EV Charging multi-point charging projects for high-profile clients across South London and surrounding counties.Key...
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Customer Service Associate
4 weeks ago
Croydon, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Customer Service Associate. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their packages are delivered on time and to their satisfaction.Key...
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Customer Service Associate
4 weeks ago
Croydon, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleAs a Delivery Station Customer Service Associate at Amazon UK Services Ltd., you will play a vital role in ensuring our customers receive their packages on time and with a smile. You will be based at one of our last-mile delivery warehouses, where you will be in contact with our warehouse, associates, delivery partners, and customers when they...
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HM Prison
3 weeks ago
Croydon, Greater London, United Kingdom HM Prison & Probation Service Full time**Job Summary**We are seeking an experienced Caseworker to join our Prisoner Casework team at HM Prison & Probation Service. As a Casework Specialist, you will play a critical role in supporting the delivery of public protection and prisoner rehabilitation services.**Key Responsibilities**The successful candidate will be responsible for:Providing...
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Senior Service Manager
3 weeks ago
Croydon, Greater London, United Kingdom Get Staffed Online Recruitment Full time £50,000 - £55,000Job Title: Senior Service ManagerGet Staffed Online Recruitment is seeking a highly motivated and experienced Senior Service Manager to lead our Residential Family Assessment Centre in Croydon. As a key member of our team, you will be responsible for ensuring the delivery of high-quality assessment services to families, overseeing daily operations, and...
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Service Desk Manager
1 month ago
Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob Title:A Service Desk Manager is required by Vertex IT Solutions Ltd to lead their IT service delivery team. The successful candidate will have experience managing a large service desk and be confident speaking to members of staff from all levels.Key ResponsibilitiesDevelop and implement ITSM strategy for 1st and 2nd LineCreate service-related management...
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Disability Services Manager
1 month ago
Croydon, Greater London, United Kingdom London Borough of Croydon Full timeJob SummaryWe are seeking a highly skilled and experienced Service Delivery Specialist to join our team in Children's Social Care. As a Service Coordinator, you will be responsible for providing high-quality service support to ensure the implementation of best practice and service standards.About the RoleThis is an exciting opportunity to work in a...