Service Delivery Coordinator
1 month ago
Job Title: Service Delivery Coordinator
About the Role:
We are seeking an experienced Service Delivery Coordinator to join our team in Croydon. As a key member of our operations team, you will be responsible for scheduling and coordinating the delivery of services across various locations.
- Schedule work orders through in-house appointment systems
- Previous experience in planning within a Social Housing environment
- Extensive experience in planning
- Good verbal and written communication skills
- Good time management, planning & organizational skills
- Proficient in computerised systems
- Good customer service skills
- Full UK driving license
Role Criteria:
- Manage and coordinate workflows to meet performance targets
- Develop and maintain effective relationships with colleagues, residents, and stakeholders
- Provide exceptional customer service and support to clients and service users
- Assist with staff training and development initiatives
- Collaborate with other teams to ensure seamless service delivery
Benefits:
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organized as a massive thank you from the Executive team for all the hard work
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Salary: Up to £28,350 per annum
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