Service Delivery Manager

5 days ago


Croydon, Greater London, United Kingdom Get Staffed Online Recruitment Full time
Job Summary

We are seeking a seasoned Service Delivery Manager to lead our Residential Family Assessment Centre in Croydon. As a key member of our team, you will be responsible for the day-to-day management, leadership, and strategic direction of the centre.

Your primary focus will be on ensuring that high-quality assessment services are delivered to families, overseeing daily operations, managing a multidisciplinary team, and maintaining compliance with regulatory standards.

You will play a pivotal role in safeguarding children and supporting families, working closely with external agencies to provide comprehensive assessments and care plans.

Key Responsibilities
  • Leadership: Lead, direct, and inspire a team of family support workers to deliver outstanding services.
  • Staff Management: Assist in recruitment, training, supervision, and performance management of staff. Ensure that staff are supported and motivated to perform their roles effectively.
  • Service Delivery: Oversee the delivery of thorough and accurate assessments of families, ensuring reports are completed to a high standard and within required timeframes.
  • Safeguarding: Take lead responsibility for ensuring that all safeguarding practices are adhered to, maintaining a safe environment for children and families.
Requirements
  • Degree in social work or a related field, with registration with a relevant professional body.
  • Extensive experience in social work, child protection, or family services, with significant experience in a leadership or management role.
  • Strong knowledge of child protection legislation, safeguarding procedures, and family assessment processes.
  • Excellent communication skills, both written and verbal, with the ability to produce high-quality reports and present to stakeholders.

Salary: £52,500 per annum. Benefits include a company pension, career progression opportunities, and specialist training.



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