Customer Service Delivery Associate

2 weeks ago


Croydon, Greater London, United Kingdom GXO Logistics, Inc. Full time
Job Summary:

We are seeking a highly skilled Customer Service Delivery Associate to join our team at GXO Logistics, Inc. This role involves working as part of a two-person team delivering products to customer premises on a multidrop basis.

Responsibilities:
  • Deliver products to customer premises in excellent condition
  • Assist the delivery driver in parking and manoeuvring a company vehicle, loading and unloading vehicles as required
  • Provide effective customer service, ensuring customers are informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
Requirements:
  • Experience of dealing with multi-drop home delivery preferred but not essential
  • Excellent customer service skills, both written and verbal
  • Willingness to complete manual handling tasks such as pulling, lifting, and pushing
  • Can-do attitude with a knack for problem-solving
  • Willingness to undertake pre-employment Disclosure and Barring Service (DBS) Check
Benefits:
  • An hourly rate of £12.50 with an annual salary of £26,000
  • Potential to earn up to £100 every 6 months via the attendance bonus scheme (Ts & Cs apply)
  • Overtime pay of £15 per hour (when applicable, paid over 40hrs)
  • Holiday pay and Workplace pension
  • B&Q store discount upon successful completion of probation period
  • Access to online GP services, life assurance, and employee assistance programmes
  • MyBenefits platform offering high street discounts, cashback cards, and more
  • GXO University – online training courses for career development
About GXO Logistics, Inc.:

GXO Logistics, Inc. is a leading logistics company that prioritises customer satisfaction and employee development. We offer a comprehensive benefits package and opportunities for growth within the company.



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