Customer Service Delivery Associate
2 weeks ago
We are seeking a highly skilled Customer Service Delivery Associate to join our team at GXO Logistics, Inc. This role involves working as part of a two-person team delivering products to customer premises on a multidrop basis.
Responsibilities:- Deliver products to customer premises in excellent condition
- Assist the delivery driver in parking and manoeuvring a company vehicle, loading and unloading vehicles as required
- Provide effective customer service, ensuring customers are informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
- Experience of dealing with multi-drop home delivery preferred but not essential
- Excellent customer service skills, both written and verbal
- Willingness to complete manual handling tasks such as pulling, lifting, and pushing
- Can-do attitude with a knack for problem-solving
- Willingness to undertake pre-employment Disclosure and Barring Service (DBS) Check
- An hourly rate of £12.50 with an annual salary of £26,000
- Potential to earn up to £100 every 6 months via the attendance bonus scheme (Ts & Cs apply)
- Overtime pay of £15 per hour (when applicable, paid over 40hrs)
- Holiday pay and Workplace pension
- B&Q store discount upon successful completion of probation period
- Access to online GP services, life assurance, and employee assistance programmes
- MyBenefits platform offering high street discounts, cashback cards, and more
- GXO University – online training courses for career development
GXO Logistics, Inc. is a leading logistics company that prioritises customer satisfaction and employee development. We offer a comprehensive benefits package and opportunities for growth within the company.
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Delivery Operations Associate
6 days ago
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Amazon Customer Service Associate
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Customer Service Associate
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