Customer Service Representative

1 month ago


Beeston, Nottinghamshire, United Kingdom Essential Employment Full time

Essential Employment is seeking a Customer Service Representative to join their team in Nottingham, Beeston. The successful candidate will be responsible for operating the Council switchboard, handling up to 1000 telephone calls each week.

Working Hours

This is a Full-time post offered on the following hours:

  1. Monday: 08:30 to 17:00
  2. Tuesday: 08:30 to 17:00
  3. Wednesday: 08:30 to 17:00
  4. Thursday: 08:30 to 17:00
  5. Friday: 08:30 to 16:30

As a Customer Service Representative, you will be the first point of contact for customers, answering their queries and transferring them to the correct department. This is a full-time role on a temporary contract basis.

Key responsibilities include:

  • Operating the Council switchboard
  • Handling customer inquiries
  • Transferring calls to the correct department

Essential Employment is a leading recruitment agency, and this role offers a great opportunity to gain experience in customer service and administration.



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