Customer Service Assistant/supervisor

4 months ago

Beeston, United Kingdom Admiral Slots - Luxury Leisure Full time

**Job Role: Customer Service Assistant/Supervisor -Beeston**

**Hours per week: 30 hours per week,**

**Hourly rate: £11.50 - £13.50 per hour**

**This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.**

**If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.**
- **Hit the Jackpot on an exciting new career with Admiral**_
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS2CSA

**Job Types**: Part-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Beeston, NG9 2JP: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you aged 18 or above due to Licensing Laws?
- If successful we carry out DBS checks. Are you comfortable with this?
- Are you fully flexible to work a range of day, afternoon, evening, night and weekend shifts at 16 hours per week?

Work Location: In person

  • Customer Services Assistant

    4 months ago

    Beeston, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    4 months ago

    Beeston, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    4 months ago

    Beeston, United Kingdom The Nottingham Full time

    **About The Role**: **Contract Type: Part time, 21 Hours** As a Customer Services Assistant at The Nottingham, you will be the first point of contact for our customers either face to face in the branch or by phone ensuring that our customers receive excellent customer service from every visit. You will join a small and collaborative branch team who always...

  • Customer Service Assistant

    4 months ago

    Beeston, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant Hours per week: 20 (5x shifts) Hourly rate: £11.50 Shift pattern (if applicable): You must be available to work a range of shifts Monday to Sunday but this will predominantly be evening shifts If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times. Hit the...

  • Customer Service Assistant L1

    4 months ago

    Beeston, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** 10.62** - Location - ** Beeston** - Contract Type - ** Temporary** - Hours / Specific Hours - ** / 12 Hour contract between the hours of** **Monday - Saturday 06.00 -19.00** **Sunday - 09.30- 16.30** **due to store working patterns full flexibility is required within these hours, shift patterns range...

  • Field Care Supervisor

    4 months ago

    Beeston, United Kingdom Helping Hands Home Care Full time

    Location: Beeston **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in for...

  • Customer Service Representative

    5 days ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    {"title": "Customer Assistant", "description": "OverviewLidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a key role in delivering exceptional customer service and helping our customers find what they need.Key ResponsibilitiesProvide excellent customer service, answering questions and resolving queriesEfficiently...

  • Customer Service Representative

    5 days ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    {"title": "Customer Assistant", "description": "OverviewLidl is a dynamic and supportive team with big ambitions. As a Customer Assistant, you'll play a key role in delivering exceptional customer service and helping our customers find what they need.Key ResponsibilitiesProvide excellent customer service, answering questions and resolving queriesEfficiently...

  • Field Care Supervisor

    3 weeks ago

    Beeston, United Kingdom Helping Hands Full time

    Location: BeestonThe Role: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.You will be involved from the moment a carer comes in for their...

  • Customer Service Representative

    2 weeks ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key...

  • Customer Service Representative

    2 weeks ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key...

  • Customer Service Advisor

    4 months ago

    Beeston, United Kingdom Kirkland Associates Ltd Full time

    Our client have a vacancy to join their busy and dynamic Customer Service team due to internal promotions. You will deliver a proactive, friendly and professional service to their clients and customers. They offer a fun and friendly environment and a fantastic reward and recognition scheme. - £21,255 basic salary, OTE £25,000 - Monthly, quarterly, and...

  • Customer Service Administrator

    4 months ago

    Beeston, United Kingdom Kirkland Associates Ltd Full time

    Our client have a vacancy to join their busy and dynamic Customer Service team due to internal promotions. You will deliver a proactive, friendly and professional service to their clients and customers. They offer a fun and friendly environment and a fantastic reward and recognition scheme. - £21,000 basic salary, OTE £25,000 - Monthly, quarterly, and...

  • Customer Service Representative

    4 weeks ago

    Beeston, Nottinghamshire, United Kingdom Greene King Full time

    About UsAt Greene King, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional service and ensuring our customers have a memorable experience.Your RoleProvide customers with a heartfelt and memorable experience each and every time they visit.Know the menu inside...

  • Sales and Customer Service Coordinator

    4 months ago

    Beeston, United Kingdom EMCS Full time

    **Company**: EMCS **Hours**: Monday to Thursday 09:00 to 17:30, Friday 09:00 to 17:00 **Salary**: £22,308- £24,823 per annum with additional OTE of £400 per month (which is uncapped should you supersede your targets). We are looking for an enthusiastic Sales and Customer Service Coordinator to join our team at our office based in Chilwell, Nottingham....

  • Retail Operations Supervisor

    1 month ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    Overview Salary: £14.50 per hour | 35 to 40-hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave About the Role and Organization: At Lidl, we value the unique contributions of each individual while fostering a culture of reliability, organization, and a drive for success. Role Summary: As a Retail Operations...

  • Sales and Customer Service Coordinator

    3 months ago

    Beeston, United Kingdom EMCS Full time

    **Company**: EMCS **Hours**: Monday to Thursday 09:00 to 17:30, Friday 09:00 to 17:00 **Salary**: £20,319 - £22,774 per annum with additional OTE of £400 per month (which is uncapped should you supersede your targets). We are looking for an enthusiastic Sales and Customer Service Coordinator to join our team at our office based in Chilwell, Nottingham....

  • Customer Service Representative

    2 weeks ago

    Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time

    About the Role:As a Customer Complaints Case Handler at Capital One - UK, you will be the voice of our customers, advocating for their needs and resolving their concerns in a fair and timely manner.Key Responsibilities:Manage customer complaints from receipt to resolution, including a final written responseUnderstand industry regulation and how it matches...

  • Customer Service Representative

    2 weeks ago

    Beeston, Nottinghamshire, United Kingdom Capital One - UK Full time

    About the Role:As a Customer Complaints Case Handler at Capital One - UK, you will be the voice of our customers, advocating for their needs and resolving their concerns in a fair and timely manner.Key Responsibilities:Manage customer complaints from receipt to resolution, including a final written responseUnderstand industry regulation and how it matches...

  • Retail Operations Supervisor

    1 month ago

    Beeston, Nottinghamshire, United Kingdom Lidl in Deutschland Full time

    Overview Salary: £14.50 per hour | 35 to 40-hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave About the Role and Organization: At Lidl, we value each individual's contribution while fostering a culture of reliability, organization, and a drive for success. Position Summary: As a Retail Operations Supervisor...