Sales and Customer Experience Specialist
6 days ago
About Our Company
GSF Car Parts Limited is a well-established and reputable business, dedicated to providing top-notch car parts and services to customers throughout the UK.
Job Description
We are seeking a highly skilled and enthusiastic individual to join our team as a Casual Retail Assistant, focusing on delivering exceptional customer service and supporting the sales team in achieving sales targets.
Key Responsibilities
Provide outstanding customer service, responding promptly to customer inquiries and resolving issues efficiently.
Work closely with the sales team to promote products and services, increasing sales and revenue.
Process transactions accurately and efficiently, maintaining high levels of customer satisfaction.
Develop strong relationships with customers, understanding their needs and preferences.
Contribute to a positive and supportive team environment, helping to achieve sales targets and improve overall performance.
Stay up-to-date with product knowledge and industry developments, utilizing the E-learning portal to enhance skills and expertise.
Ensure a clean and organized workspace, adhering to health and safety standards and company policies.
About You
You should have experience in customer-facing roles, preferably in the retail or sales sector.
Be able to work effectively in a fast-paced environment, managing multiple tasks and priorities.
possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
Have a basic understanding of car parts and accessories, with a willingness to learn and develop knowledge.
Be available to work flexible hours, including weekends and bank holidays, as required.
Salary Information
The estimated salary range for this position is £24,000 - £30,000 per annum, depending on experience and qualifications.
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