Aftersales Customer Relations Specialist

Role OverviewThe Group Aftersales Director will be accountable for driving performance across the group, overseeing Trade Parts operation, contact centre, accident repair centre, body shop, and all aftersales activities. This role will focus on process improvement, creating efficiencies, and driving superior performance across the 140 workshops and body...

Job Title: Group Aftersales DirectorLocation: Marshall Motor GroupJob Description: We are seeking a highly skilled Group Aftersales Director to lead our aftersales operations across the UK. The successful candidate will be accountable for driving performance, improving processes, and delivering exceptional customer experiences.Key Responsibilities:Review and...

**Role:** Director of Aftersales Operations**Location:** Nationwide with travel across England**Salary and benefits:** Up to £120,000 basic salary depending on experience, up to 50% bonus, car, private healthcare, pension scheme, life assurance plus other associated benefitsAs the Director of Aftersales Operations, you will be responsible for driving...

About the JobAs a Senior Accounting Professional in our Aftersales Finance team, you will play a crucial role in supporting the financial health of our Trade Parts Specialists (TPS) sites. You will work closely with the Aftersales Accountant and the Franchise Financial Controller to ensure the smooth operation of accounts-related tasks.We are looking for an...

Aftersales Advisor Role About the RoleWe are seeking a skilled Aftersales Advisor to join our team at Marshall Motor Group. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring seamless customer experiences. Your primary responsibility will be to manage customer relationships and provide expert...

Role: Aftersales ManagerLocation: Maidstone AudiJob Summary:We are seeking an experienced Aftersales Manager to join our team at Maidstone Audi. As a key member of our aftersales department, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are...

Aftersales Manager Role OverviewWe are seeking an experienced Aftersales Manager to lead our Nissan store in Oxford. As a key member of our team, you will be responsible for driving a high-performance culture, ensuring the dealership is adequately resourced, and overseeing the service, parts, and managing stock control and assets.Key Responsibilities:Lead...

Aftersales Management Role Lead a team of automotive professionals and drive a high-performance culture to achieve dealership objectives. We are seeking an experienced Aftersales Manager to join our Marshall Motor Group team. Key Responsibilities: Lead, manage and motivate a team of automotive professionals. Drive a high-performance culture,...

Aftersales Manager Role OverviewMarshall Motor Group, a leading UK car dealer group, is seeking an experienced Aftersales Manager to join their team at the Jaguar Land Rover Peterborough store. As a key member of the dealership, you will be responsible for leading a team of automotive professionals to deliver exceptional customer service and drive business...

Aftersales Manager OpportunityWe are seeking an experienced Aftersales Manager to lead our Jaguar Land Rover store in Peterborough. As a key member of our team, you will be responsible for driving a high-performance culture, ensuring the dealership is adequately resourced, and overseeing the service, parts, and stock control.Key Responsibilities:Lead and...

About the RoleWe are currently recruiting for a Service Reception Manager to join our Jaguar Land Rover dealership in Cambridge.Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.Key ResponsibilitiesProvide day-to-day guidance and...

About the RoleWe are seeking a skilled Customer Service Representative to join our team at Marshall Motor Group. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service to our Aftersales customers, ensuring their vehicles are serviced and maintained to the highest standards.Key ResponsibilitiesProvide...

Role OverviewThis is a unique opportunity to join the Aftersales team at Marshall Motor Group as a Warranty Administration Specialist.Job DescriptionIn this role, you will be responsible for overseeing processes related to warranty work, ensuring the correct steps are followed to complete warranty work correctly. You will work closely with our workshop and...

About the Role:Ivor Searle Limited is a leading provider of re-manufactured engines, reman turbos, cylinder heads, and gearboxes. We are seeking an experienced professional to join our team as a Powertrain Aftersales Advisor. As a key member of our team, you will be responsible for providing technical support and advice to customers, ensuring their vehicles...

About the Role:We are seeking an Automotive Maintenance Specialist to join our team at Skoda Reading. As a key member of our aftersales department, you will be responsible for servicing and maintaining vehicles to the highest standards. With an estimated salary of £36,017, this role offers excellent opportunities for career growth and development within the...

Job Title: Assistant Accountant - AftersalesJob Summary:We are seeking an experienced Assistant Accountant to join our Aftersales team at Marshall Motor Group. As an Assistant Accountant, you will be responsible for providing financial support to our Trade Parts Specialists (TPS) and Bodyshop Managers, ensuring the financial health of our operations.Key...

About the RoleWe are seeking a Customer Service Representative to join our team at our Contact Centre in Canterbury. As a key member of our Aftersales team, you will be responsible for providing exceptional customer service to our customers, ensuring their vehicles are booked in for servicing and MOTs, and proactively reaching out to customers to recommend...

We are a leading Central Cambridge Global Impact STEM Think Tank.As our new Public Relations Specialist, you will amplify Innovation focused policy that has an impact across UK and global markets.You will be responsible for delivering communications strategies through various media, including press, social media, email, videos, and events.Key requirements...

About the RoleWe are seeking a Customer Service Representative to join our team at the Contact Centre in Canterbury. You will be the first point of contact for our Aftersales customers, responsible for incoming calls and managing bookings for servicing and MOTs.Your Key ResponsibilitiesProvide excellent customer service to maximize customer retention and...

Our Team is Seeking a Highly Skilled Office Operations and Customer Relations DirectorAbout the RoleWe are a well-established company based in Cambridge, and we are looking for an exceptional Office Operations and Customer Relations Director to join our team. The successful candidate will have experience of leading a team and supervising staff within a...