Aftersales Service Professional

4 days ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Aftersales Advisor Role

About the Role

We are seeking a skilled Aftersales Advisor to join our team at Marshall Motor Group. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring seamless customer experiences. Your primary responsibility will be to manage customer relationships and provide expert advice on our range of vehicles.

About You

To be successful in this role, you will require strong customer service skills, with the ability to work in a fast-paced environment and manage multiple tasks simultaneously. You will also need to be proficient in using CRM systems and have excellent communication skills. Previous experience in a customer-facing role is essential.

Key Responsibilities

  • Manage customer relationships and provide expert advice on our range of vehicles
  • Deliver exceptional customer service and ensure seamless customer experiences
  • Work collaboratively with colleagues to achieve sales and customer satisfaction targets

What We Offer

As a valued member of our team, you will receive comprehensive training and development opportunities. You will also have access to a competitive salary, bonus scheme, and benefits package.

We are proud to be an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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