Senior Manager IT Service Delivery and Improvement

About UsHM Courts and Tribunals Service is responsible for the administration of justice in England and Wales. We play a critical role in supporting our service users and colleagues within the organization.Job DescriptionWe are seeking an experienced Delivery Manager to join our team in Birmingham. As one of two Delivery Managers in the Tax Tribunal, you...

Job Title: Senior Service Delivery ManagerLocation: [Not specified]We are seeking an experienced Senior Service Delivery Manager to join our team at OneAdvanced. The successful candidate will be responsible for managing customer expectations, ensuring service levels are met, and resolving escalations in a timely manner.About the JobThe role involves...

We are seeking a highly experienced Senior IT Service Delivery Lead to join our team at DWP Digital. In this role, you will be responsible for leading a team of IT professionals, ensuring the smooth delivery of services and projects.Your expertise in service management, including ITIL v3 or v4, will be essential in driving process improvements and ensuring...

Kajon delivery service Limited requires an experienced Courier Services Specialist to manage our medical courier services in the UK.The ideal candidate will have excellent communication skills and a strong understanding of the UK's healthcare system.The key responsibilities of this role include:Providing medical collection and delivery services to healthcare...

About the RoleWe are seeking an experienced Delivery Manager to join our team at HM Courts and Tribunals Service. The successful candidate will be responsible for the smooth running of the Tax Tribunal, supporting the Operations Manager to meet operational needs and deliver performance objectives.Key Responsibilities:Lead a team of Team Leaders to review...

Job SummaryWe are seeking a highly skilled Service Delivery Strategy Manager to join our team. In this role, you will be responsible for reviewing and implementing the client's strategy of growth and diversity.You will work collaboratively with the Head of Programmes and Portfolio to ensure that the client response and named activities are fit for purpose....

We are seeking a skilled Digital Service Delivery Manager to join our team at the General Dental Council. The Digital Service Delivery Manager will be responsible for ensuring the IT department meets the current and future requirements of the GDC.The successful candidate will have experience in technical planning to ensure sufficient system capacity and...

Senior Service Delivery Manager">About the Role:We are seeking a skilled Servicce Delivery Manager to join our high-performing team at OneAdvanced, a leading provider of business software and services in the UK. The successful candidate will be responsible for maintaining strong customer relationships and ensuring that all contractual service obligations are...

Salary: £75,000 + bonusesAbout the RoleWe are seeking a highly experienced and skilled Senior Service Delivery Operations Manager to join our team at Agile Recruitment Ltd.Job Description:Key ResponsibilitiesManage the end-to-end service management function to deliver exceptional customer satisfactionEnsure adherence to contractually agreed service levels...

Job Title: IT Service Delivery ManagerRobert Walters is seeking an experienced IT Service Delivery Manager to lead our digital transformation efforts.About the CompanyWe are a leading recruitment firm with a strong presence in Birmingham. Our company culture values innovation, teamwork, and customer satisfaction.Job DescriptionThis is a senior-level position...

Job SummaryThe role of Senior Service Operations Manager involves overseeing the daily operations of a team responsible for providing field service support to customers. This includes managing absence, performance, and appraisals for the team. A key aspect of this position is maintaining relationships with customers, addressing any queries and complaints,...

Senior Client Service Delivery Manager Job Summary:We are seeking a highly skilled and experienced customer support professional to join our team as a Senior Client Service Delivery Manager. In this role, you will be responsible for overseeing and managing customer service tickets, ensuring timely resolution in line with established SLAs.Your...

As a Technology Service Delivery Expert at Breath HR, you will play a critical role in ensuring the delivery of high-quality technical support to our clients. This includes leading the development of technical solutions, collaborating with cross-functional teams, and driving process improvements.About the Role:Design and implement technical solutions to meet...

We are looking for a skilled Senior Service Delivery Manager to lead our team in delivering exceptional service to our customers. With a strong background in IT service management and a passion for driving customer satisfaction, you will be responsible for managing customer relationships, ensuring contractual obligations are met, and identifying commercial...

About the RoleWe are seeking a highly skilled IT Service Delivery Manager to join our team at the Department of Work & Pensions - Digital. As a key member of our digital service management team, you will be responsible for delivering high-quality and value-driven support for our digital products and services.The successful candidate will have proven...

We are seeking a highly experienced Senior Service Delivery Manager to join our high-performing team at OneAdvanced. As a key member of our organization, you will be responsible for building and maintaining strong customer relationships, ensuring contractual obligations are met, and driving commercial growth.About the CompanyOneAdvanced is one of the UK's...

We are looking for an experienced IT Service Delivery Leader to join our team at DWP Digital. As a Senior IT Service Manager, you will drive analysis and resolution of complex issues, ensuring that service levels meet agreed targets.You will manage end-to-end service performance, oversee contracts with third-party suppliers, and monitor third-party supplier...

About the RolePDA Search and Selection Ltd is recruiting a skilled Hygiene Manager to work at one of our client's Sainsbury's distribution Centres in Hams Hill, Coleshill. As a Hygiene Manager, you will be responsible for overseeing a team of up to 30 cleaners, ensuring excellent service delivery, and implementing continuous improvements in service delivery,...

Serco is committed to delivering high-quality services that meet the needs of customers. To achieve this goal, we are seeking a Quality & Compliance Improvement Adviser who can support our Quality Improvement & Audit Manager and Operations Manager in ensuring that our services meet contractual, regulatory, and legislative requirements.As a Quality &...

Job SummaryWe are seeking an experienced IT Service Management professional to join our team as a Senior IT Service Manager. This role will drive analysis and resolution of complex issues, ensuring high-quality and value-driven support for digital products and services.This position requires a proven track record in managing digital products/services,...