Customer Experience Ambassador

4 weeks ago


Wadhurst, East Sussex, United Kingdom Barchester Healthcare Full time

Job Overview

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We are seeking a highly skilled and compassionate Hospitality Host to join our team at Barchester Healthcare. As a Hospitality Host, you will play a vital role in creating a warm and welcoming environment for our residents.

About the Role

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In this rewarding position, you will be responsible for providing exceptional customer service in our dining room and bar areas. You will engage with our residents and their families on a regular basis, taking a genuine interest in their well-being and preferences.

Key Responsibilities

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  • Provide a friendly and helpful service to residents and their visitors.">
  • Assist with event planning and execution, ensuring that our residents have a stimulating environment.">
  • Work collaboratively with other colleagues to achieve high-quality hospitality standards.">
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Requirements

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To be successful in this role, you will need to be personable, caring, and able to work well in a team. Previous experience in a similar setting would be an advantage, but we provide comprehensive training to ensure your success.

What We Offer

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In return for your dedication, you will receive a competitive rate of pay (£24,000 per annum) plus our sector-leading benefits and rewards package. This includes free training and development opportunities, access to wellbeing and support tools, and a range of retail discounts and savings.

Benefits Summary

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  • Competitive salary: £24,000 per annum">
  • Free training and development opportunities">
  • Access to wellbeing and support tools">
  • Retail discounts and savings">
  • Unlimited referrals with our Refer a Friend bonus scheme">
  • Employee of the Month rewards and Long Service Awards">
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Career Development Opportunities

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We believe in investing in our staff and offer comprehensive training and development programs to help you progress your career. If you're passionate about delivering exceptional customer service and making a real difference in people's lives, we'd love to hear from you.


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