Receptionist

4 months ago

Wadhurst, United Kingdom Culverden Vets Wadhurst Full time

Receptionist duties and responsibilities
- Have a great telephone manner answering enquires from new and existing clients including booking appointments and directing them to the appropriate individual.
- Ability to answer E-mail enquiries and appointment requests
- Ideally have experience utilising a Practice management system, we use RX Works. Training will be provided.
- Be confident greeting and booking in arriving clients and their pets
- Work closely with other departments to ensure smooth running of the practice.
- Ensure reception/front of house is clean and organised
- Be confident taking payments (Card and Cash)
- Ensure new clients are uploaded to the system accurately and efficiently
- Be confident in using IT systems - Computer and Telephone system
- Compassionate
- Personable - Telephone manner
- Attention to detail - Data Entry
- Team player - happy to assist other departments when the need arises
- Strong Communicator - Both verbal and written

**Job Types**: Part-time, Permanent

Expected hours: 15 - 25 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: WADHURST RECEPTION

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