Customer Service Coordinator
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at DACHSER Ltd. As a key member of our operations team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities- Administration of Import and Export Shipments: You will be responsible for accurately processing and managing import and export shipments, ensuring that all necessary documentation is completed and submitted on time.
- Customer Service and Support: You will provide exceptional customer service and support, responding to customer inquiries and resolving any issues or concerns in a professional and timely manner.
- Communication and Coordination: You will work closely with internal departments to ensure that customer service levels are met, and that all necessary information is communicated effectively.
- Problem-Solving and Analysis: You will use your excellent problem-solving and analytical skills to resolve customer issues and concerns, and to identify opportunities for process improvements.
- Record-Keeping and Reporting: You will maintain accurate records of customer interactions and shipments, and produce regular reports to support business decision-making.
- Excellent Communication Skills: You will have excellent verbal and written communication skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders.
- Problem-Solving and Analytical Skills: You will have strong problem-solving and analytical skills, with the ability to identify and resolve customer issues and concerns.
- Attention to Detail: You will have a high level of attention to detail, with the ability to accurately process and manage shipments and customer information.
- Customer Service Orientation: You will have a strong customer service orientation, with a passion for delivering exceptional service and support to customers.
We are a family-owned global logistics provider, delivering over 83 million shipments a year. We offer a competitive salary and a range of benefits, including 27 days holiday, employee assistance programme, health benefits, employee discount scheme, and life assurance benefit. We are a diverse, innovative, and energetic workplace, where everyone's ideas are welcomed and considered.
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Customer Service Coordinator
4 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at DACHSER Ltd. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that our customers receive quality service from our organization.Key Responsibilities:Administration of import...
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Customer Service Coordinator
4 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at DACHSER Ltd. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring that our customers receive high-quality service from our organization.Key Responsibilities:Administration of...
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Customer Service
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Customer Service Coordinator
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Rochdale, United Kingdom Neogen Full timeIt's fun to work in a company where people truly believe in what they are doing! It's fun to work in a company where people truly believe in what they are doing! We are currently looking to recruit a Customer Services Co-ordinator to join our award-winning business, in Rochdale. Our Rochdale site specialises in the development, manufacture and sale of...
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Customer Service Coordinator
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Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeJob DescriptionRole: Inbound Service AdministratorContract: PermanentHours: 0830 - 1730 M/F (40 hours per week)Location: RochdalePurpose Of The Role:An Inbound Service Administrator will liaise with various departments to ensure customers receive quality service from DACHSER. You will interact with all aspects of the business, both in the UK and throughout...
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Customer Service Coordinator
3 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeJob DescriptionRole: Inbound Service AdministratorContract: PermanentHours: 0830 - 1730 M/F (40 hours per week)Location: RochdalePurpose Of The Role:An Inbound Service Administrator will liaise with various departments to ensure customers receive quality service from DACHSER. You will interact with all aspects of the business, both in the UK and throughout...
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Customer Service Coordinator
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Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:An Inbound Service Administrator with DACHSER Ltd will liaise with various departments to ensure customers receive quality service. You will interact with all aspects of the business, both in the UK and throughout the European network.Purpose of the Role:The aim of this role is to develop and maintain strong relationships with customers,...
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Customer Service Coordinator
3 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:An Inbound Service Administrator with DACHSER Ltd will liaise with various departments to ensure customers receive quality service. You will interact with all aspects of the business, both in the UK and throughout the European network.Purpose of the Role:The aim of this role is to develop and maintain strong relationships with customers,...
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Customer Service Coordinator
4 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:An Inbound Service Administrator with DACHSER Ltd will liaise with various departments to ensure customers receive quality service. You will interact with all aspects of the business, both in the UK and throughout the European network.Key Responsibilities:Develop and maintain strong relationships with internal stakeholders to deliver...
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Customer Service Coordinator
4 weeks ago
Rochdale, Rochdale, United Kingdom DACHSER Ltd Full timeAbout the Role:An Inbound Service Administrator with DACHSER Ltd will liaise with various departments to ensure customers receive quality service. You will interact with all aspects of the business, both in the UK and throughout the European network.Key Responsibilities:Develop and maintain strong relationships with internal stakeholders to deliver...
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Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, handling customer inquiries and complaints, and liaising with suppliers and internal departments.Key...
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Customer Service Liaison
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Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, handling customer inquiries and complaints, and liaising with suppliers and internal departments.Key...
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Customer Service Liaison
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Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, handling customer inquiries and complaints, and liaising with suppliers and internal departments.Key...
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Customer Service Liaison
3 weeks ago
Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full timeJob SummaryHays Specialist Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, handling customer inquiries and complaints, and liaising with suppliers and internal departments.Key...
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Customer Service Liaison
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