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Customer Service Liaison

2 months ago

Rochdale, Rochdale, United Kingdom Hays Specialist Recruitment Limited Full time

Job Summary

Hays Specialist Recruitment Limited is seeking a highly skilled Customer Service Coordinator to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, processing customer orders, handling customer inquiries and complaints, and liaising with suppliers and internal departments.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer orders, ensuring accurate and efficient fulfillment.
  • Liaise with suppliers to resolve any issues or concerns related to product delivery.
  • Collaborate with internal departments to ensure seamless communication and coordination.
  • Develop and maintain effective relationships with customers, suppliers, and internal stakeholders.

Requirements

  • Fluency in another European language, such as French, Spanish, German, or Russian.
  • Previous experience working in a manufacturing environment and customer service administration.
  • Excellent customer service skills, attention to detail, and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

  • An excellent salary of £25,000.
  • Hybrid working arrangement, with the option to work from home 2 days a week after completing the training program.
  • A great holiday allowance, pension, private healthcare, and other benefits.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application or contact us for a confidential discussion about your career.