Customer Service

7 months ago


Rochdale, United Kingdom Energy Funding Service Full time

**About us**

Energy Funding Service, is a growing company in an exciting industry. We aim to help as many individuals as possible and create a brand in the Energy Industry.

Our service is highly valued in the Energy Industry helping people in the UK make their homes more energy efficient.

Our team help over 1000 people per week qualify for Government Funding to improve their property. The job is highly rewarding, helping those in need and helping the UK reach its Carbon Obligations.

**Job description**

**ENERGY FUNDING SERVICE**
Join our fantastic expanding friendly office.

Experience in customer services required, great telephone manner, polite, punctual, high attendance.

**Company Overview**:
We are looking for new team members to join our customer support team, due to expansion. Energy Funding Service offers Grants across the UK and works under several Government Schemes.

Our company has been growing fast, starting in Rochdale 10 years ago we now supply the largest UK Energy Companies with work. Our vision is to continue to grow fast and become a household brand. Working with Energy Funding Service offers a unique position to be in a growing company with huge growth potential.

**Your Main Duties**:

- Answering phones to inbound customers
- Advising customers of Energy Grants available
- Connecting the customer to the relevant department

**Skills**:
We would prefer previous experience in answering telephone calls either within a reception or customer support position. Previous similar roles will be noted.

Full training and support will be given.

**Other skills are**:
Excellent Phone Manner
- Basic Computer Knowledge (Excel is often used)

**Other Qualities**
- Punctual
- Great attendance
- Friendly
- Great to work as a team

We look forward to hearing from you, once we have reviewed your CV we will be in touch to arrange an interview.

Energy Funding Service

**Job Types**: Full-time, Permanent

Pay: £22,285.00-£23,794.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Overtime

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person


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