Customer Service Representative

6 months ago


Rochdale, United Kingdom The Recruitment Source Full time

We’re recruiting for Customer Service Advisors to earn up to £24,000 per annum.

**Customer Service Advisor benefits**:

- Canteen on site
- Free car parking on site
- Good links to public transport
- Uniform provided
- PPE provided

**Customer Service Advisor role**:

- Provide accurate information about products, services, and company policies to customers.
- Assist customers in resolving issues and finding appropriate solutions.
- Process returned goods and items for customers within agreed time-frames.
- Ensure customer complaints are handled effectively and escalated when necessary.
- Maintain a high level of knowledge about our products and services to effectively assist customers.
- Collaborate with other departments to resolve customer issues and ensure a seamless customer experience.
- Document and update customer interactions and transactions in the company's CRM system.
- Meet or exceed individual and team performance targets, including customer satisfaction, response times, and quality of service.
- Handle escalation calls in the first instance to establish.

Training is included to prepare you for this role

**Customer Service Advisor pay**:
£24,000 per annum.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension

Ability to commute/relocate:

- Rochdale: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Rochdale, Rochdale, United Kingdom Otis College of Art and Design Full time

    Main Responsibilities:• Respond to customer inquiries via phone, email, or chat.• Provide timely and accurate information to resolve customer issues.• Escalate complex issues to senior representatives or team leads as needed.• Collaborate with internal teams to resolve customer complaints and improve overall customer experience.• Maintain accurate...


  • Rochdale, Rochdale, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Rochdale, United Kingdom. As the first point of contact, you will handle incoming calls, emails, and chat queries, providing accurate information and resolving issues efficiently.Key Responsibilities:Handle customer inquiries and resolve issues in a...


  • Rochdale, Rochdale, United Kingdom S4 Personnel Ltd Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at S4 Personnel Ltd. As a Customer Care Advisor, you will play a vital role in delivering an excellent level of customer care to our clients.Main ResponsibilitiesYou will be responsible for calling patients to book appointments as requested by the NHS. This will involve...


  • Rochdale, Rochdale, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in Rochdale, United Kingdom.Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Rochdale, Rochdale, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are looking for a Customer Service Representative to join our retail team in Rochdale, United Kingdom. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and support.Assist customers with product selection...

  • Customer Service

    6 months ago


    Rochdale, United Kingdom Energy Funding Service Full time

    **About us** Energy Funding Service, is a growing company in an exciting industry. We aim to help as many individuals as possible and create a brand in the Energy Industry. Our service is highly valued in the Energy Industry helping people in the UK make their homes more energy efficient. Our team help over 1000 people per week qualify for Government...


  • Rochdale, United Kingdom Number One Kitchens Full time

    We are a retail supplier of fitted kitchens looking for an enthusiastic person to join our Customer Service team. The role would include providing first class customer service to our customers, resolving customer issues and queries. You would be expected to make appointments, take payments and book deliveries. **Skills**: You will need a strong focus on...


  • Rochdale, Rochdale, United Kingdom Entain Group Full time

    At Entain, we're changing the sports betting and gaming landscape. As a key member of our team, you'll be part of this exciting journey.About the RoleThis Retail Customer Service Manager position is a fantastic opportunity to deliver top-notch customer service and drive standards daily. Reporting to the Shop Manager, you'll work closely with the Shop team to...


  • Rochdale, Rochdale, United Kingdom SLS Recruitment Full time

    Entry Level Sales and Customer Service OpportunityNo experience required for this dynamic sales role.We have a great opportunity for a sales assistant in our client's Manchester City Centre office.The ideal candidate will be enthusiastic, motivated, and eager to learn and develop their skills.About the role:Provide excellent customer service to clients...


  • Rochdale, Rochdale, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're looking for dedicated team members to join beBee Professionals in Rochdale. As a key member of our team, you'll be responsible for delivering exceptional customer service and support, working collaboratively with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...


  • Rochdale, Rochdale, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Rochdale. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...

  • Subway Team Member

    2 weeks ago


    Rochdale, Rochdale, United Kingdom EG Group Full time

    About the Role:We are looking for friendly and dedicated Team Members to join our welcoming Subway store as a Customer Service Representative. As a key member of our team, you will be responsible for delivering a fast and friendly service to our customers, while preparing our much-loved products.Key Responsibilities:Engage with customers to provide...


  • Rochdale, United Kingdom Store First Full time

    Store First offer the best storage package in the industry and our team lead the way delivering the benefits to our customers We require a sales assistant to join the team at a busy self-storage centre based in Rochdale. Helping businesses & domestic customers find the right space and facilities to match their needs whether they choose to contact us...


  • Rochdale, United Kingdom Clearabee Full time

    **Job Title**: Customer Service Representative - Waste Services Supply Chain **Location**: Rochdale **Position Overview**: As a Customer Service Representative specialising in waste services supply chain management, you will be responsible for managing customer inquiries, addressing concerns, and facilitating efficient communication between clients and...


  • Rochdale, United Kingdom William Hill Full time

    **Location** 162, Whitworth Road, Rochdale, England, OL12 0JG **Contract type** Full-time **Salary** £10.50 rising to £10.90 upon successful completion of probation. **Hours** 30 hours any 5 days from 7 - People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about...


  • Rochdale, Rochdale, United Kingdom EG Group Full time

    Role: Subway Team MemberLocation: Rochdale, OL11 3PT Hours: Part-Time and Full-Time Hours Available / Permanent Hourly Rate: £11.75 above 21 | £7.15 aged 17 |£6.60 aged 16 Bonus Scheme: Quarterly Bonus Incentive Company: EG Group We are seeking friendly and dedicated Team Members who can provide outstanding customer service to support our welcoming Subway...


  • Rochdale, United Kingdom Kinetic Law Full time

    Kinetic Law is a well-established law firm the specialise in personal injury and industrial disease matters. We are currently recruiting for a customer service executive to join our growing team in Rochdale. We are looking for individuals who enjoy working in a fast paced, professional environment. About the Role: - Acting as the first point of contact...

  • Sales Representative

    6 months ago


    Rochdale, United Kingdom The Trade Centre Group Full time

    **Sales Representatives** The Trade Centre UK has a fantastic opportunity for a Sales Representative to join the UK’s largest independent used car supermarket. We are looking for motivated and professional individuals who strive for the very best level of service in all aspects of work. Established in 1999 and with over 700 employees across all our UK...

  • Sales Representative

    4 weeks ago


    Rochdale, Rochdale, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Sales Representative to deliver exceptional customer service and support the store's day-to-day operations in Rochdale, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual...

  • Customer Service

    5 months ago


    Rochdale, United Kingdom mpeople recruitment limited Full time

    **Customer Service Adviser** - **Rochdale** **Onsite Training followed by Hybrid / WFH Working Schedule** **Working Hours 15 Hours Per Week** **Weekend Working Saturday & Sunday 9am - 5pm** **£11.84 per hour** Mpeople are currently seeking Customer Service Advisors on behalf of our client based in Rochdale. This is a fantastic opportunity to secure a...