Customer Service Representative

6 months ago


Rochdale, United Kingdom Kinetic Law Full time

Kinetic Law is a well-established law firm the specialise in personal injury and industrial disease matters.

We are currently recruiting for a customer service executive to join our growing team in Rochdale.

We are looking for individuals who enjoy working in a fast paced, professional environment.

About the Role:

- Acting as the first point of contact for clients
- Dealing with new and existing enquiries
- Obtaining key information from clients
- Working closely with teams within company

Role requirements:

- Ability to clearly communicate with clients and colleagues.
- Excellent communication skills
- Capable of objection handling (full training is given)
- Confident telephone manner
- To be highly motivated
- A strong team player
- Reliable and punctual
- Ability to show empathy and build rapport with clients.

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£20,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person



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