Customer Service Assistant

6 months ago


Rochdale, United Kingdom Your Trust Full time

Job Advert

When you join Your Trust as a Customer Service Assistant you will be part of a charity based in Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

**What’s in it for me?**

As a Customer Service Assistant we we can offer you:
**Salary**: Band 2, £21,030 per annum (pro-rate for part time) / £10.90 per hour

Hours: Various part time hours available - talk to us at interview stage about your working hour requirements

**What will my role be as a Customer Service Assistant?**

Your role will be to provide a professional, efficient and high quality service to customers of Your Trust. This includes greeting customers and directing them to the appropriate service they require, being responsible for cash collection and reconciliation, promoting other services offered and ensuring up to date and accurate information is available at all times.

**What do I need to have?**
- Qualified to GCSE Grade C / 4 or above in Maths and English
- Experience of working in a reception or customer focussed environment
- Experience of dealing with customers
- Friendly, outgoing person who likes to work with different clients
- Ability to follow laid down procedures, work under pressure and without constant supervision
- Good level of numeracy / literacy skills
- Ability to work within a team with common objectives
- Excellent communication; both oral and written and excellent interpersonal skills
- Excellent time management skills

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call 01706 926215 and quote the job reference number YT2362.


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