Hotel Reception Supervisor
4 weeks ago
About Point A Hotels
We are a dynamic hotel brand that values innovation and customer satisfaction. Our team is passionate about delivering exceptional experiences to our guests.
The Role
We are seeking a skilled Reception Supervisor to join our team at Point A Shoreditch. As a key member of our front desk team, you will be responsible for ensuring that every guest has an unforgettable experience at our hotel.
Key Responsibilities:
- Lead by example and demonstrate excellent customer service skills.
- Support other teams in the hotel and ensure effective shift handovers.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with the management team to achieve business objectives.
- Provide training and guidance to new team members.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A fun and supportive work environment.
- Recognition and rewards for outstanding performance.
Reception Supervisor Full time Position £27,518 during probation, after £28,080 per annum.
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