Hotel Reception Supervisor

4 weeks ago


London, Greater London, United Kingdom Point A Hotels Full time

About Point A Hotels

We are a dynamic hotel brand that values innovation and customer satisfaction. Our team is passionate about delivering exceptional experiences to our guests.

The Role

We are seeking a skilled Reception Supervisor to join our team at Point A Shoreditch. As a key member of our front desk team, you will be responsible for ensuring that every guest has an unforgettable experience at our hotel.

Key Responsibilities:

  • Lead by example and demonstrate excellent customer service skills.
  • Support other teams in the hotel and ensure effective shift handovers.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives.
  • Provide training and guidance to new team members.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and supportive work environment.
  • Recognition and rewards for outstanding performance.

Reception Supervisor Full time Position £27,518 during probation, after £28,080 per annum.



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