Café and Reception Supervisor
4 weeks ago
The Clermont Victoria is a luxury 4-star hotel located in the heart of London, offering a unique blend of comfort and style. As a key member of our team, you will play a vital role in delivering exceptional guest experiences and ensuring that every stay is truly unforgettable.
The RoleAs a Café and Reception Supervisor, you will be responsible for providing warm and welcoming service to our guests, from the moment they arrive to the moment they depart. You will work closely with our Reception team to ensure seamless check-in and check-out processes, and will have the opportunity to develop strong relationships with our guests to better anticipate their needs and deliver personalized experiences.
Key Responsibilities- Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner
- Work collaboratively with the Reception team to ensure efficient and effective check-in and check-out processes
- Develop strong relationships with guests to better understand their needs and preferences
- Proactively identify and resolve any guest complaints or issues
- Contribute to the development and implementation of initiatives to improve guest satisfaction and loyalty
- Competitive salary and benefits package
- Opportunities for career development and progression
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest-free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeImmerse yourself in the vibrant atmosphere of London's Charing Cross and join our 4-star luxury hotel team as a Café and Reception Supervisor. Located in the heart of the city, our hotel offers a unique blend of history and modernity, with easy access to world-class shopping and entertainment.The RoleAs a key member of our Reception team, you will provide...
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom Circolo Popolare by Big Mamma Group Full timeAbout the Role:As a Café and Reception Supervisor at Circolo Popolare by Big Mamma Group, you will be responsible for ensuring a warm and welcoming experience for our customers. You will be the face of our restaurant, coordinating bookings, tables, and service to guarantee a smooth experience for our guests.Key Responsibilities: Coordinate bookings and...
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom Britannia Hotels Full timeJoin the Britannia Hampstead Hotel team as a Reception Supervisor and take on a challenging role that requires excellent communication and customer service skills.The successful candidate will be responsible for checking guests in and out, training and supervising the team, and maximising revenue and minimising loss within the Department.As a Reception...
-
Café and Reception Manager
2 weeks ago
London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full timeKey Responsibilities:Supervise the daily operations of the Reception and Café areas, ensuring all staff are performing duties to the required standards.Provide excellent guest service and resolve any issues promptly.Assist in implementing new procedures and coordinating training for the Reception and Café teams.Ensure the hotel's credit procedure is...
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom royalautomobileclub-jobs.co - Jobboard Full timeThe Royal Automobile Club is a world-class private members club with two stunning clubhouses in London and Epsom. As a Reception Supervisor, you will be part of a dynamic team that provides a first-class service to members and guests. The club offers a range of facilities, including accommodation, dining, sports, and leisure activities.Benefits of working at...
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full timeJoin Meliá Hotels International S.A. and embark on a journey of growth and training without borders. As a member of our team, you will be part of a global company committed to equality and diversity, with a socially responsible approach to the hospitality industry.Mission: To supervise the daily shift on Reception, ensuring all staff carry out duties to the...
-
Café and Reception Manager
1 month ago
London, Greater London, United Kingdom Imperial London Hotels Limited Full timeReception Supervisor Job DescriptionImperial London Hotels Limited is seeking a skilled Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...
-
Café Supervisor
4 weeks ago
London, Greater London, United Kingdom Vacherin Full timeCafé Supervisor RoleAt Vacherin, we're committed to delivering exceptional experiences and fostering a positive work environment. We're seeking a skilled Café Supervisor to oversee our café operations and ensure seamless service delivery.Key Responsibilities:To effectively manage café areas, ensuring efficient and positive service delivery under your...
-
Café Supervisor
4 weeks ago
London, Greater London, United Kingdom CareTrade Full timeJob Summary: We are seeking a highly skilled and dedicated Café Supervisor to join our team at CareTrade. As a key member of our team, you will be responsible for supporting the Café and Kitchen Manager in the day-to-day running of our Café Traineeship Programme.Main Responsibilities:Supervise the Café team and ensure the smooth operation of the café...
-
Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...
-
Reception Team Supervisor
3 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...
-
Reception Operations Supervisor
2 weeks ago
London, Greater London, United Kingdom Portico Corporate Reception Management Full timeJob OverviewPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging.We are seeking a skilled Front of House Manager to oversee our team based in a prestigious office building in Midtown.The ideal candidate will have experience of working in a similar...
-
Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeReception SupervisorImperial London Hotels is seeking a skilled Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Manage front desk operations, including...
-
Café and Reception Operations Manager
3 days ago
London, Greater London, United Kingdom undisclosed Full timeJob DescriptionThe Four Points Express by Sheraton London Euston, located in the heart of the city, will provide unparalleled convenience for both business and leisure travellers. As a key member of the hotel team, the Reception Supervisor will be the first and last point of contact for all our hotel guests, ensuring memorable stays and consistently...
-
Reception Supervisor
3 weeks ago
Central London, London, United Kingdom LJ People Ltd Full timeReception Supervisor Prestigious 5-Star HotelLocation: Central LondonSalary: £35,000 per annum package, plus generous benefitsOur esteemed 5-star hotel client, located in the heart of Central London, is seeking an experienced Reception Supervisor to join their outstanding team. Set in a landmark location, this hotel offers guests a truly memorable and...
-
Reception Supervisor
2 weeks ago
Central London, London, United Kingdom LJ People Ltd Full timeReception Supervisor Prestigious 5-Star HotelLocation: Central LondonSalary: £35,000 per annum package, plus generous benefitsOur esteemed 5-star hotel client, located in the heart of Central London, is seeking an experienced Reception Supervisor to join their outstanding team. Set in a landmark location, this hotel offers guests a truly memorable and...
-
Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Imperial London Hotels Full timeJob Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a Reception Supervisor, you will be responsible for delivering exceptional levels of service to every guest, ensuring that every guest journey is memorable and enjoyable.Key Responsibilities:Checking...
-
Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom City, University of London Full timeJob SummaryWe are seeking a highly skilled Reception Supervisor to join our Communities Team at City, University of London Students' Union. The successful candidate will be responsible for managing the Welcome Desk (Reception) and providing excellent customer service to our students.Key ResponsibilitiesManage the day-to-day operations of the reception,...
-
Café and Reception Supervisor
1 month ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeThe Clermont Victoria is a popular city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345-bedroom hotel has recently undergone a £20m transformation and is a luxury 4-star deluxe hotel.The RoleAs a key member of our Reception team, you will provide a warm welcome and exceptional...
-
Hotel Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Melia White House Full timeAbout the Role:Meliá White House is seeking an exceptional Reception Supervisor to join their team. In this role, you will be responsible for supervising the daily shift on Reception, ensuring all Receptionists and Cashiers perform their duties to the required standards, and providing exceptional service to guests.Responsibilities:Observe and ensure that...