Operations Excellence Manager

3 days ago


London, Greater London, United Kingdom Starcom Full time
Job Overview

We are seeking a highly skilled Operations Excellence Manager to join our team at Starcom. This is a unique opportunity to drive operational efficiency and lead high-performing teams in a dynamic environment.

About the Role:

  • Oversee and elevate PGOne's operational efficiency, optimizing workflows and fostering automation.
  • Lead a team of eight operations executives and managers, focusing on campaign booking, billing, reconciliation, and reporting.

Key Responsibilities:

  1. Manage day-to-day operations, ensuring seamless execution of campaigns and meeting key performance indicators (KPIs).
  2. Develop and implement process improvements, streamlining operations for enhanced efficiency and productivity.
  3. Maintain strong relationships with clients, providing exceptional customer service and support.
  4. Collaborate with cross-functional teams to drive business growth and expansion.

Requirements:

  • Significant experience in operations, preferably within media, with expertise in workflow process design and execution.
  • Strong leadership skills, with the ability to inspire and motivate high-performing teams.
  • Familiarity with tools like MediaOcean (Prisma) and Excel macros or Python, with proficiency in data analysis and problem-solving.

What We Offer:

  • A competitive salary range of £70,000 - £90,000 per annum, depending on experience.
  • An excellent benefits package, including pension, life assurance, private medical insurance, and income protection plans.
  • The opportunity to work with a leading agency, driving innovation and excellence in the industry.


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