Excellence in Operations Leader
15 hours ago
We are seeking an experienced Excellence in Operations Leader to join our team at Reinvigoration, a leading operations transformation consultancy.
In this role, you will be responsible for driving operational excellence through strategic partnerships and process optimization. You will work closely with our clients to understand their needs and develop tailored solutions to improve their operational efficiency and enhance customer satisfaction.
We offer a highly competitive salary of £85,000 - £105,000 per annum, depending on experience, plus up to 25% profit share. Our benefits package includes flexible working arrangements, matched pension scheme, annual leave, and comprehensive private medical insurance.
Key responsibilities:
- Develop and execute operational excellence strategies to drive improvement
- Improve operational efficiency through process optimization and change management
- Enhance customer satisfaction through effective relationship building and issue resolution
- Manage and grow relationships with clients and stakeholders
- Ensure delivery of high-quality services against agreed schedules, quality, scope, and budget
Required skills and qualifications:
- 10+ years' experience in external consulting or a related discipline
- 5 years' experience in managing stakeholders, projects, and teams of consultants
- Exceptional business development skills and experience, with a number of years of demonstrable success
- Natural networker with capacity to develop and grow both new business and existing clients
- Excellent written and verbal communication skills, confidently facilitating client meetings or workshops
- Expert use of Microsoft Excel
Benefits:
- Competitive salary: £85,000 - £105,000 per annum
- Up to 25% profit share
- Flexible working arrangements
- Matched pension scheme
- Annual leave: 28 days (plus bank holidays)
- Comprehensive private medical insurance
Others:
- Due to the nature of the work undertaken, all our roles are subject to DBS and National Security Vetting checks.
- If you have a medical condition or an individual need for an adjustment to our process, please let us know so we can best support you.
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