Service Excellence Leader

1 day ago


London, Greater London, United Kingdom River Island Full time

Job Title: Service Excellence Leader

Estimated Salary: £50,000 - £60,000 per annum

We are looking for an experienced Service Excellence Leader to join our team at River Island's Bluewater store. As a leader, you will be responsible for creating a customer-focused culture within the store, motivating the store team, and driving operational excellence.

Key Responsibilities:

  • Create a customer-focused culture within the store, where everyone understands the part they play in delivering for the customer and where people are motivated to do their best.
  • Motivate the store team by creating great reward and recognition moments.
  • Support your line manager to ensure power hours are staffed correctly and key service areas are always deployed.

Benefits:

  • Ongoing training and development opportunities
  • A competitive salary and bonus scheme
  • A dynamic and supportive work environment


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