Operational Excellence Manager

17 hours ago


London, Greater London, United Kingdom WINGSTOP UK Full time
Job Description: Operational Excellence Manager

Estimated Salary: £50,000 - £60,000 per annum.

We are looking for an experienced Operational Excellence Manager to join our team at WINGSTOP UK. In this role, you will be responsible for driving operational excellence through effective training and project management.

The ideal candidate will have a strong background in operations and learning and development, with experience in leading and developing teams and managing projects.

Key Responsibilities:

  • Lead NSO training and execution, ensuring operational readiness and aligning training schedules with business objectives
  • Drive operational excellence by enhancing training programs and supporting BAU operations
  • Manage key L&D projects, from planning to execution, ensuring they are completed on time and within scope

Required Skills and Qualifications:

  • Experience managing new store openings in a fast-paced retail or quick-service restaurant environment
  • Learning and Development experience, including involvement in training design and leading initiatives that add measurable value to business operations

Benefits:

  • Competitive salary and bonus structure
  • Free shift meals and employee discount
  • 25 days of holiday, bank holidays, and birthday off
  • Private health insurance and Vitality at Work benefits
  • Enhanced maternity/paternity leave and pension contributions
  • Semi-annual conferences and quarterly team events


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