Customer Insights Manager

Job DescriptionAs a Customer Insight Manager at Harnham, you will be responsible for conducting core research across customer data, panel data, and survey data to build a customer-centric culture across the business. You will work with various data sources, including internal data, public data, and self-serve data, gathering key insights to present back to...

Job SummaryA leading fashion retailer is seeking a Customer Insights Manager to lead on end-to-end customer experience optimization. This role will involve analyzing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups.About the RoleThe Customer Insights Manager will gather insights from...

We are seeking a Customer Insights Director to lead on end-to-end customer experience optimisation at our leading fashion retailer.This role involves analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and quantitative methods for all customer groups. The insights gathered will be used to optimize customer journeys to enhance...

Customer Insights LeadLiverpool (Hybrid – 3x Days a Week in Office)£50,000-£60,000 HarnhamA leading company is seeking a Customer Insights Lead to join the team and lead on end-to-end customer experience optimisation. The Customer Insights Lead will be responsible for gathering insights from surveys, disparate data sets, and Voice of the Customer (VoC)...

Lead End-to-End Customer ExperienceA leading fashion retailer seeks a Customer Insights Manager to join the team and drive customer experience optimisation.The role involves leading a team that gathers insights from surveys and disparate data sets to enhance advocacy, loyalty, and customer experience. You will analyse Voice of the Customer (VoC) and Speech...

Job Description:A high-growth fashion retailer seeks a Director of Customer Insight to lead initiatives around customer insight, personalisation, and data science.This role involves managing a matrix team of 12 across customer, loyalty & trading analytics as well as a team of Data Scientists. Key responsibilities include leading promotional sales, stock...

At Harnham, we are seeking a skilled Customer Insights Lead to join our team in Liverpool. As a key member of our hybrid team, you will be responsible for leading end-to-end customer experience optimization efforts.The successful candidate will have strong experience in the customer insights space and excellent analytical skills. Line management experience...

Job Summary: We are seeking an experienced Director of Customer Insight to lead our analytics and data science teams. As a key member of the Harnham team, you will drive business growth through data-driven decision making.The successful candidate will have a strong background in customer analytics and experience managing high-performing teams. If you have a...

Better Placed is seeking a talented Retail Customer Insight Manager to join our team and help drive customer improvements.About the JobThis is a great opportunity to use your skills and experience to lead on customer behaviours, manage the customer lifecycle, and gain customer feedback. You will also be supporting CX measurement programme and reporting.Key...

Job Title: Customer Insights StrategistWe are seeking a skilled Customer Insights Strategist to join our growing team in Liverpool. This role involves working 3 times a week from our office, offering an attractive salary of up to £55,000 plus car allowance.About the RoleThe successful candidate will be required to conduct core research across customer data,...

About the RoleThe Customer Insight Analyst position at Harnham is designed to drive customer satisfaction and improve service offerings.As a key member of the team, you will be responsible for performing analysis across customer behaviours and survey data, providing insights to stakeholders, and creating reports or dashboards to present findings.This role...

**Job Summary**We are looking for a skilled Customer Insights Manager to join our team and lead the development of customer journeys that enhance advocacy, loyalty, and customer experience.You will be responsible for gathering insights from surveys and disparate data sets, analysing Voice of the Customer (VoC) and Speech Analytics data using qualitative and...

Job Title: Market Insights StrategistConducting research across customer data, panel data, and survey data to drive a customer-centric culture is key.About the RoleWe are seeking a highly skilled Market Insights Strategist to join our growing CX team in Liverpool. The successful candidate will be required to work 3 times a week from our office.The role comes...

We are seeking an experienced Customer Insights Specialist to join our e-commerce analytics team at Harnham. As a key member of our team, you will use your SQL expertise to drive business growth through data-driven insights and recommendations.The successful candidate will have a strong background in data analysis, with experience in SQL and data...

About the Role:Harnham is seeking a Customer Insight Analyst to join our team. As a key member of our organization, you will be responsible for analyzing customer data to inform business decisions.In this role, you will work closely with stakeholders to develop and implement strategies that improve customer satisfaction. Your analytical skills and attention...

About the RoleIn this position, you will be responsible for carrying out core research using mixed methods, focusing on customer data, panel data, and survey data. You will work with different data tools, such as SPSS, Q Market Research, R, or similar, to extract key insights and present them to senior management.You will have the opportunity to grow and...

Job DescriptionWe are seeking a highly skilled Customer Insight Analyst to join our eCommerce Analytics team.The successful candidate will have experience with SQL and be comfortable providing insights and recommendations to both technical and non-technical stakeholders.Responsibilities will include working on projects across segmentation, regression,...

Harnham's VisionWe are a leading retail company operating across the UK & Europe, and we are seeking a Business Insights Manager to join our growing CX team. In this role, you will carry out core research using mix methods, working with various data sources to gather key insights and present them back to stakeholders.Your ResponsibilitiesThe ideal candidate...

We are seeking a highly skilled Business Intelligence Analyst to join our team at Workonblockchain.In this role, you will be working closely with our data team to analyze customer behaviors and preferences.As a key member of our team, you will play a crucial role in shaping our business strategies and decisions.To succeed in this position, you should have a...

Job DescriptionWe are looking for a Data Insights Manager to drive business decisions through data-driven insights. As a key member of our CX team, you will analyze customer data, identify trends, and develop actionable recommendations.Your expertise in statistical tools like regression, cluster analysis, and data modeling will be valuable assets in crafting...