Senior UX Researcher

1 week ago

London, Greater London, United Kingdom Amazon Development Centre (London) Limited - C26 Full time

About the Role

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We are seeking an exceptional Senior UX Researcher to partner with our Design team responsible for informing mid-to-long term strategic planning. As a key member of the Amazon Device and Services Design Group, you will enable Amazon's Devices and Alexa business to make informed decisions based on sound mixed-method research and analytics.

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Key Responsibilities

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  • Help build and sustain a program for collecting, synthesizing, and communicating foundational insights on human needs and motivations, and sociocultural trends, to inform mid-to-long term planning efforts of DDG and its product line partners.">
  • Partner deeply with the DDG Design Futures team to inform and shape mid-to-long term (2-5 year) concept development and experience roadmaps.">
  • Help leadership determine the right research questions to ask, creating long-term research roadmaps that align to and inform business strategy and goals.">
  • Synthesize primary and secondary data to perform quick and thorough analyses leading to focused, insightful, and actionable findings.">
  • Define, invent, and execute research methods appropriate to the questions at hand, including but not limited to ethnographic and survey techniques.">
  • Translate insights into operational criteria aligned to business goals.">
  • Advance the development of insight-based knowledge management systems to drive organizational decision-making and prioritization of investments.">
  • Persuade decision makers to take aligned action on research findings – inspire them and help them internalize opportunities to delight customers and differentiate our offerings.">
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About Us

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The DDG UXR team is comprised of more than two dozen highly capable and collaborative ethnographers, psychologists, and research scientists. With the support of a dedicated research operations team, we execute and synthesize human research that provides the business with a deep understanding of the motivations, behaviors, needs, and capabilities of current and potential customers.

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Requirements

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  • 6+ years of experience in the field of UX research with a focus on early, generative research that informs long term business strategy, ideally in the digital products and services industry.">
  • Strong portfolio that illustrates how your research has informed strategic decision-making.">
  • Working knowledge of a full range of UX research methods, with deep expertise in early-phase qualitative methods, and the proven ability to execute the right methodology to get the needed result.">
  • MS in Anthropology, Psychology, Sociology, or a related field.">
  • Ability to independently drive multiple concurrent projects in an agile environment.">
  • Excellent written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.">
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Compensation Package

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Estimated salary: £80,000 - £110,000 per annum, depending on experience.

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About the Location

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This role is based in the Amazon Development Centre (London) Limited - C26 location, with opportunities for remote work.

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Additional Information

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Please note that this is a general description of the role and requirements, and may be subject to change based on the needs of the company and the position.

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