Operations Team Coordinator
21 hours ago
**About the Role:**
We are currently working with Verisure to find a Scheduler to join their team in Newcastle.
This is a full-time position with the opportunity for a yearly bonus (paid quarterly based on performance targets specific to the role.)
As an Operations Team Coordinator, you will:
• Create and maintain accurate staffing schedules to ensure optimal coverage and service level targets are met.
• Monitor real-time adherence to schedules and make necessary adjustments to optimise productivity.
• Collaborate with call centre managers and supervisors to identify and address staffing gaps and operational challenges.
**What We Offer:**
We value our team members and offer a comprehensive benefits package to enhance your experience:
• Enjoy your birthday off as a special treat.
• Satisfy your cravings at our onsite coffee shop and canteen.
• Stay active with discounted gym and health club memberships.
• Access private healthcare and MediCash cash plan.
• Unlock a world of freebies and discounts with PerkBox.
• Earn rewards through our employee referral program.
• Enhanced maternity and paternity scheme.
• Enjoy discounts on alarm systems.
• Contribute to a greener lifestyle with the Cycle to Work Scheme.
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