Project Coordinator

4 weeks ago


Loanhead, Midlothian, United Kingdom Jonas Software UK Full time

Job Summary:

We are seeking a highly skilled Project Manager to join our team at Jonas Software UK. As a Project Manager, you will be responsible for overseeing the full implementation of new orders and upgrades to ensure they run on time and to budget.

Key Responsibilities:

  • Deliver exceptional Professional Services through effective operational service management
  • Proactively identify and resolve issues and challenges, as far as possible ahead of time to avoid impact to customers and delivery times
  • Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations
  • Working with Project Management Team Leader, understand and contribute as required to the Professional Services ratio within the Jonas business model, assist as required with forecasting and driving revenue recognition
  • Contribute as required by Project Management Team Leader, to relevant weekly/monthly reports on the activities of the Professional Services team
  • Deliver responsive implementations of our products in a timely manner
  • Maintain an awareness of customer satisfaction measures, reporting processes and systems; based on regular customer surveys and post-case questionnaires
  • Set and work towards agreed installation satisfaction targets with customers
  • Regularly attend User Groups and other customer-facing events across the UK as required
  • Contribute to the Professional Services standard across the business to embed a culture of continuous improvement
  • Maintain an awareness of performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.

Requirements:

  • General knowledge of common MIS interfaces (SIMS, SEEMIS, Arbor)
  • Project coordination / management qualifications (e.g. PRINCE2) would be advantageous
  • General Microsoft office knowledge
  • Can perform remote works independently and assist colleagues in more complex remote works
  • Can manage and deliver concurrently running projects to the highest standards
  • Good administrative skills

Personal Characteristics:

  • A Motivator with a record of meeting goals and objectives, committed to driving results both individually and as part of a team
  • The energy and passion for delivering exceptional customer service
  • Remain approachable, calm and clear when under pressure
  • Excellent organisational skills, pay meticulous attention to detail and be able to organize and influence others in similar ways
  • Proven ability to effectively prioritise and resolve complex client concerns and issues
  • Excellent, effective and clear written and oral communication skills with customers, partners and colleagues
  • Ability to build relationships in order to obtain results
  • An appreciation and empathy for non-technical customers in a fast paced, consumer-facing environment
  • Strong team player able to work both hands on and hands off.

Job Goals / Metrics:

  • Drive to generate a personal PS ratio of 2:1
  • Work toward achieving monthly target set by department
  • Implement post-installation surveys and take appropriate action to improve

About Jonas Software UK:

Jonas Software UK is a leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries.

We are a valued technology partner of over 60,000 customers worldwide in more than 30 countries. Our vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.


  • Project Coordinator

    4 weeks ago


    Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job Title: Project CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Project Coordinator to join our team at MacTaggart Scott. As a Project Coordinator, you will play a key role in assisting our team of Project Managers with the management of major projects and smaller, lower-risk projects.Key Responsibilities:Liaise with various...

  • Project Coordinator

    4 weeks ago


    Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Project Coordinator RoleMacTaggart Scott is seeking a skilled Project Coordinator to join our Projects Department. As a key member of our team, you will assist our Project Managers in the management of major projects and oversee smaller, lower-risk projects.Key ResponsibilitiesLiaise with various departments to investigate and resolve project-related...

  • Project Coordinator

    4 weeks ago


    Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job Title: Project CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Project Coordinator to join our Projects Department at MacTaggart Scott. The successful candidate will assist our team of Project Managers with the management of major projects and manage smaller, lower risk projects.Key Responsibilities:Liaise with various...

  • Project Coordinator

    4 weeks ago


    Loanhead, Midlothian, United Kingdom Jonas Software UK Full time

    Job Summary:We are seeking a highly skilled Project Coordinator to join our team at Jonas Software UK. As a Project Coordinator, you will be responsible for overseeing the full implementation of new orders and upgrades to ensure they run on time and to budget.Key Responsibilities:Deliver exceptional Professional Services through effective operational service...


  • Loanhead, Midlothian, United Kingdom Jonas Software UK Full time

    About the RoleWe are seeking a highly skilled and motivated Project Coordination Manager to join our team in the UK. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and driving results.About UsJonas Software UK is a leading provider of enterprise management software solutions to various industries....


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Role:The Project Engineer will provide technical leadership for projects. This role will manage activities to ensure that design solutions are delivered on time, within budget, and meet customer expectations. The Project Engineer will work closely with the Design Manager and will be responsible for the engineering content of various marine-based...

  • Project Manager

    4 weeks ago


    Loanhead, Midlothian, United Kingdom Jonas Software UK Full time

    Job Description:As a Project Manager at Jonas Software UK, you will be responsible for the day-to-day management of customer projects. Your primary goal will be to ensure that our project delivery approach remains customer-focused and aligned with the overall culture and goals of the company.Key Responsibilities:Deliver exceptional professional services...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job SummaryWe are seeking a highly skilled Mechanical Project Engineer to join our team at MacTaggart Scott. As a key member of our design team, you will be responsible for providing technical leadership on various marine-based projects.Key ResponsibilitiesLead the project design team and ensure that design solutions are delivered on time, to budget, and...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    About the RoleWe are seeking a highly skilled Senior Project Development Engineer to join our team at MacTaggart Scott.Job SummaryThe successful candidate will be responsible for providing technical leadership on various marine-based projects, ensuring timely delivery, and meeting customer expectations. The role involves managing project activities,...

  • Project Manager

    4 weeks ago


    Loanhead, Midlothian, United Kingdom Jonas Software UK Full time

    Job Summary: As a key member of the Jonas Software UK team, the Project Manager will play a vital role in ensuring the successful delivery of customer projects. This will involve overseeing the full implementation of new orders and upgrades, ensuring they run on time and to budget. The successful candidate will be responsible for establishing close working...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job OverviewThe Procurement Team Coordinator will play a pivotal role in ensuring the smooth functioning of our procurement operations. This dynamic individual will be responsible for supporting the delivery of our procurement and supply chain strategy, aligned with our company's corporate goals.Key ResponsibilitiesCollaborate with cross-functional teams to...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job SummaryWe are seeking a skilled Production Operations Planner to join our team at MacTaggart Scott. As a key member of our Production Function, you will work closely with other Planners and Shop Floor Supervisors to ensure Customer delivery dates are met.Key ResponsibilitiesProduce valid operating plans for the shop floor on a weekly basis by balancing...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job SummaryThis role reports directly into the Production Planning Manager at MacTaggart Scott. As a key member of the Production Function, you will work closely with other Planners and Shop Floor Supervisors to ensure Customer delivery dates are met.Key ResponsibilitiesProduce valid operating plans for the shop floor on a weekly basis by balancing available...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Role:The Mechanical Design Lead will provide technical leadership for projects. This role will manage activities to ensure that design solutions are delivered on time, to budget, and meet customer expectations.Critical Duties:Taking responsibility for the engineering content of marine-based projects, including leading project design teams, technical...


  • Loanhead, Midlothian, United Kingdom Furniture Village Full time

    About the RoleWe are seeking a skilled Visual Merchandiser to implement and maintain our Visual Merchandise strategy across the group. This involves achieving an exceptional high standard of display and merchandising execution that customers expect from visiting a Furniture Village store.Key ResponsibilitiesSupporting both our Retail Buying and Retail Sales...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    About the Role:We are seeking a highly skilled Procurement & Supply Chain Director to join our team at MacTaggart Scott. As a key member of our organisation, you will be responsible for managing the Central Procurement sub-function, ensuring all non-project specific goods and services are successfully sourced and managed in adherence to company and project...


  • Loanhead, Midlothian, United Kingdom MacTaggart Scott Full time

    Job Title: Procurement and Supply Chain ManagerMacTaggart Scott is seeking a highly skilled Procurement and Supply Chain Manager to join their team. As a key member of the company's procurement function, you will be responsible for managing the Central Procurement sub-function, ensuring all non-project and pan-project specific goods and services are...

  • Project Coordinator

    2 months ago


    Loanhead, United Kingdom MacTaggart Scott Full time

    Overview:MacTaggart Scott are looking to recruit a Project Coordinator to work in our Projects Department. Role:This role reports directly into the Head of Project Management. The purpose of the role is to assist our team of Project Managers with the management of major projects and to manage smaller, lower risk projects. Duties will...


  • Loanhead, United Kingdom Scotia Safes Limited Full time

    **About Us** Scotia Security Group designs, manufactures and installs security products for the Banking and ATM industries, producing security solutions utilising the latest technology. We directly employ a UK-wide installation and service team to ensure a highly professional and quick response customer experience. **Service Coordinator /...

  • Project Administrator

    6 months ago


    Loanhead, United Kingdom Petroassist UK Limited Full time

    **About us** The **Petrotec Group** history began in Portugal, in 1983. Over the years we have been following an ambitious path, coupled with an investment and innovation strategy that has contributed to the company's strong reputation and international expansion. We have become one of the main players in the market, working directly in 8 countries and...

  • Project Buyer

    2 months ago


    Loanhead, United Kingdom MacTaggart Scott Full time

    Overview:MacTaggart Scott are looking to recruit a Project Buyer, who will report directly to the Supply Chain Manager (Project Delivery).Closing Date: 21/10/24Role:MacTaggart Scott has a vacancy for a Project Buyer, to provide support to major project delivery across the business. The procurement function within MTS has recently undergone a restructure to...


  • Loanhead, United Kingdom MacTaggart Scott Full time

    Role:The Project Engineer will provide the technical lead for projects. The Project Engineer will manage activities to ensure that design solutions are delivered on time, to budget and meet customer expectations. The Project Engineer will be minimally supervised and will work closely with the Design Manager.Closing Date: 21/10/24Duties will include: Taking...

  • Project Manager

    2 months ago


    Loanhead, United Kingdom Jonas Software UK Full time

    Description : POSITION: Reporting to Project Management Team Leader with responsibility for the day-to-day management of customer projects to ensure that our project delivery approach remains customer focused and ensures alignment to the overall culture and goals of the company. The Project Manager is responsible for overseeing the full...


  • Loanhead, United Kingdom Sheriff Motors Full time

    **About us** We believe that first impressions count, and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer Experience Host, you’ll be the welcoming face of Sheriff Motors. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner, you’ll deliver...

  • Supply Chain Manager

    2 months ago


    Loanhead, United Kingdom MacTaggart Scott Full time

    Overview:MacTaggart Scott are looking to recruit a Supply Chain Manager (Central Procurement) who would report to the Deputy Head of Supply Chain. This is an exciting role in a newly restructured department and perfect for someone who is looking to take their procurement expertise and line management abilities to the next level and manage their own...