Customer Experience Ambassador
1 week ago
About the Role
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Ambassador.
As a Customer Experience Ambassador, you will play a key role in delivering exceptional customer service and ensuring that our customers receive a personal and professional service every time they interact with us.
Key Responsibilities
- Provide excellent customer service and support to our customers via phone, email, and other communication channels.
- Work collaboratively with the team to resolve customer issues and complaints in a timely and effective manner.
- Develop and maintain strong relationships with customers to build trust and loyalty.
- Participate in training and development programs to enhance your skills and knowledge.
- Contribute to the development of new ideas and initiatives to improve customer experience.
What We Offer
- A competitive starting salary of £20,280 plus incentives throughout the year.
- Online GP service, providing access to a GP via telephone or video 24/7 for both you and your immediate family.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave.
- Huge discounts on EE & BT products, including your Mobile and Broadband.
- Support in carving your own career path.
- Season Ticket Travel Loan.
- Volunteering days.
- Optional Private Healthcare and Dental.
About Us
We are a multi-award winning company that values diversity and inclusion. We are committed to creating a work environment that is welcoming and inclusive of everyone. We believe in giving back to the community and offer volunteering days to our employees. We are passionate about developing our people and offer a range of training and development programs to help you achieve your career goals.
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