Customer Service Ambassador
4 weeks ago
About the Opportunity
We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage Team at The Celtic Collection. As a Customer Service Ambassador, you will be responsible for providing exceptional guest service skills and creating a memorable dining experience for our guests.
Key Responsibilities
• Guarantee an amazing experience for all our guests
• Assist colleagues, managers, and supervisors in making your area safe, clean, and welcoming at all times.
• Give help to our guests with table service and ordering via our app. Anticipate, prioritize, and support guest needs such as dietary requirements and allergen advice.
• This role is varied with no two days the same.
What We Offer
As an employee of The Celtic Collection, you can enjoy a range of incredible perks, from lifestyle and retail discounts for you and your family to name just a few. Our career development opportunities are as unique as you are. We pride ourselves on being part of your journey every step of the way, starting on your first day where you can start your personalized in-house training pathway.
About The Celtic Collection
Operated on behalf of the Welsh Rugby Union, The Parkgate is located just a drop kick from Principality Stadium and is the perfect base for match days and any occasion to explore the city sights of Cardiff. Stylish innovation meets the elegance of yesteryear as Cardiff's most luxurious hotel breathes new life into two of the city's most historic buildings.
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