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Customer Service Representative

1 month ago

South Benfleet, Essex, United Kingdom USP College Full time

Job Overview:

We are looking for a motivated and enthusiastic person to join our team as a Casual Receptionist/Supervisor at USP College. This role will involve communicating with customers face to face, via email and phone, as well as dealing with bookings, enquiries and membership sales.

The successful candidate will have excellent communication skills, with the ability to work accurately and maintain a professional approach when dealing with students, staff and customers. They will be required to be flexible in their approach to work to help with duties around the centre, set up equipment and checks.

Other duties may include supervising the day-to-day running of the sport centre, depending on experience. First Aid qualification, knowledge of health & safety and previous experience of a supervision role would be an advantage.

Duties & Responsibilities:

  • Good organisational skills
  • High standards of communication and interpersonal skills
  • The ability to work as a team player & on your own initiative
  • Highly motivated and enthusiastic
  • Excellent punctuality
  • A resilient and positive outlook
  • A strong attention to detail
  • The ability to work towards deadlines
  • Knowledge of Excel and word

Why choose USP College:

We are a leading college in Essex for technological advancements in education, driving the path to integrating technology within our teaching methods and the student experience and development.

Our strategic career-focused approach means our relationship within our community, local and regional employers are at the heart of everything we do.

We offer a dedicated and friendly team of professionals who are keen to develop and learn, as well as excellent pension provision, staff awards, CPD days and many more benefits.