Support Services Coordinator

16 hours ago


South Benfleet, Essex, United Kingdom ENGINEERINGUK Full time

Job Description: Support Services Coordinator

About the Role

We are seeking an experienced Support Services Coordinator to join our team. As a key point of contact for our customers, you will be responsible for providing exceptional support and building strong relationships with our customers and partners.

Your primary focus will be on order management, customer service, and liaison with internal teams. You will also be responsible for monitoring customer and supplier financial accounts, arranging travel and accommodation for Services Support staff, and referring customer correspondence to available field Engineers.

Requirements
  • Software Proficiency: Proficient in MS Office software and ideally have experience with ERP systems or similar.
  • Data Entry Skills: Accurate data entry skills and attention to detail.
  • Customer Service Experience: Experience of working in a customer service environment.
  • Driving Licence: Clean full UK Driving Licence.

We offer a competitive salary range of £29,000 - £39,000 per annum, depending on experience.



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